Motley London Reviews

Name: Motley London
Rating: 4.84

4.8 Rating 859 Reviews

97 %

of reviewers recommend Motley London

4.8

Based on 859 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

07743702462

Email:

ilana@motley-london.com

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Motley London 5 star review on 25th March 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wife really pleased with gold hoops,nice quality!”

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Posted 3 years ago

“Loved it, great products, fairly priced and website really easy to shop.”

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Posted 3 years ago

“belle fabrication”

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Posted 3 years ago

“Beautiful item. Very good value. Individual items that are really classy.”

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Posted 3 years ago

“Beautiful silver chain - packaging gorgeous and customer service amazing”

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Posted 3 years ago

“Arrived promptly and as described. Love the packaging and product!”

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Posted 3 years ago

“Love my necklace and customer service ( after slight hitch) was fantastic and second to none. The packaging is also lovely and very personal. I will definitely buy jewelry from Motley again! Diane Ramsay”

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Posted 3 years ago

Hi Diane, I'm so sorry to hear you were sent the incorrect item. This is not at all up to our usual Motley standard. We have responded to you via email to try and get this resolved for you as quickly and efficiently as possible. All the best, Ruth @ Team Motley

Posted 3 years ago

“So impressed with Motley. I bought myself one of Charlotte Garnett’s quirky, chunky, beautiful Strength rings (partially benefitting Sane, which is a charity close to my heart) and instantly fell in love with it. It’s designed to be fiddled with when under duress, so frankly I think everybody needs one in these troubled times. Anyway, it’s gorgeous and I wouldn’t be without it.. However, I realised almost immediately that the size was a little off. I contacted Motley and brilliant Ruth, who frankly should be charging a fortune coaching people in customer service, sorted out an exchange for me, proving especially helpful and kind when there were some mishaps with the postal service. Unhesitatingly recommend this company.....the website is fun to visit, the collections are beautiful (will definitely buy some presents from here), the pricing is fair, the ethos behind the company is admirable and transparent, and the customer care is first rate. It’s exciting too to have a little piece of jewellery that is unlike anything any of my friends have. Really happy.”

Motley London 5 star review on 17th February 2021

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Posted 3 years ago

“I got a gold small ring which is perfect and beautiful, very good quality. The delivery it was fast.”

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Posted 3 years ago

“Helpful & friendly customer service. Item arrived within 4 days & was beautifully packed. Highly recommended.”

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Posted 3 years ago

“Very pleased with my hoop earrings. Light in weight, and comfortable. Keen to purchase more.”

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Posted 3 years ago

“Please offer more in 9K gold.”

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Posted 3 years ago

“Good delivery time + packaging. The necklace I ordered is pretty and minimalist but looks a lot bigger in pictures.”

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Posted 3 years ago

Hi Kavya, I'm sorry to hear the necklace wasn't quite what you expected. This feedback is really valuable for us and I have passed it over to the rest of the team. All the best, Ruth @ Team Motley x

Posted 3 years ago

“Outstanding quality, one-of-a-kind pieces, j'adore...!”

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Posted 3 years ago

“Great service, funky packaging.”

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Posted 3 years ago

“I ordered a necklace and it was absolutely beautiful. The packaging was stunning too.”

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Posted 3 years ago

“It was okay. Disapointed that the jewelery (rings in this case) arrived and when it came out if the vile felt bag it was being held in, one of the rings looked dirty and worn and covered in scratches. Not as nice as I I thought, or as luxurious”

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Posted 3 years ago

“Exceptional customer service and beautiful ring delivered”

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Posted 3 years ago

“Easy website to use and good, charming service. Very quick delivery too.”

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Posted 3 years ago

“Was given a necklace for my birthday and bought myself matching earrings. Love the designs”

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Posted 3 years ago

Motley London is rated 4.8 based on 859 reviews