“The product finiish looks great, welds look well done, attaches to car receiver okay. Exceptions are the following:
1. The 5/8" hole in the receiver to attach a bike rack, or receiver extension, seems not to be drilled in a standard position. I had to cut off 5/16 of my bike rack hitch to get to a hole, then enlarge that hole to be able to attach to the lift. The lift hole is placed horizontally too close to the vertical lift bar.
2. The vertical lift travel arm, housing the screw, could be a tighter fit with its main vertical support, it wobbles side to side.
3. The electric lift motor works well but is a little slow.
4. Little contact from seller after placing the order. The only acknowledgment was they received my payment and order number. No shipping info, delivery date.”
Richard,
Thank you for leaving your review!
What kind of bike rack are you attaching to the Hitch Lift? We haven't had any complaints regarding the hole placement/size before, so I would love to chat about how we can improve our product.
You should have received emails from UPS regarding the shipping information and shipping ETA. Please contact us if you did not receive those, as that might be an issue on our email provider's end.
If you have any questions or want to chat about the fitment of your bike rack to the Hitch Lift please reach out.
We hope you love your MoTow!
“MoTow delivered an outstanding product, nothing short of industrial grade Stainless Steel. Works great with my Yamaha. Customer service was timely and friendly”
“You’ve got to be kidding? Have you not been reading the many e-mails I’ve sent?
The product was never delivered. According to UPS is was re-routed to Greenwich Ct.”
“Got exactly what I needed! Purchased the bike rack for my two Himiway Escape Electric bikes. I had been searching for a rack with the capacity to carry these 80-pound bikes and this rack does the job and looks secure and solid.”
“We are very happy with the rack after purchasing an additional set of straps for the upper cradles. They need to be standard like the lower cradles. The rack is rock solid and easy to install.
If the upper cradles had straps, I would have given it 5 Stars”