Login
Start Free Trial Are you a business?? Click Here

Mountain Warehouse Reviews

2.3 Rating 372 Reviews
A
Happiness Grade
Read Mountain Warehouse Reviews
Visit Website

Phone:

020 7808 4606

Email:

info@mountainwarehouse.com

Location:

TORQUE LOGISTICS
ANCHOR WORKS
HOLME LANE

A

Delivery - Fast

100.00%
Industry Average
Tracking updates on the day showed no issues and an expected delivery slot of 12-2pm to my nominated pick up point of a Tesco Express.
posted 3 months ago - Peter Green
Thrilled with my purchase and speed of delivery amazing.Always find MW brilliant!
posted 2 years ago - Anonymous
So be patient and allow 3-4 weeks for delivery.
posted 3 years ago - Will
good quality products. found what I needed. Reasonable delivery time. terrible refund policy. after i personally paid for return postage, they deducted $15 from my return simply for processing it. if i had understood this I wouldn't have bought from them as other companies give you free return postage and deduct this amount from your refund, with no charge for processing. first time i have come across this. very unhappy.
posted 3 years ago - JIS
Shipping was very fast although I did receive my items split on 2 different delivery days.
posted 3 years ago - Ness
to their credit, Mountain Warehouse searched their records, found out when it had shipped, sent me a tracking number and refunded my delivery fee.
posted 3 years ago - Anonymous
I ordered shoes in Sydney (Aus) at 10pm and after 2 days in afternoon I recived my shoes. This is amazing especially becouse shoes was coming from Christchurch (NZ). Les than 48h for delivery. Well done. And I am happy with shoes quality too.
posted 3 years ago - Alex
Boots were exactly as advertised on the website. Reading the reviews on their website they mentioned you should order 1 size up, did so and the boots fitted perfectly. Delivery was very fast only 3 days. Would definitely order again from Mountain Warehouse.
posted 4 years ago - Lourdes
Thank you Mountain Warehouse for International delivery to Portugal. Exceptional service from ordering to quick safe delivery. Very reasonable postage charge. Wonderful I can kit out my son and grandson so easily with a fashionable wardrobe. Very little choice in their area. What a find.
posted 4 years ago - Kathleen Weigh
After receiving the wrong item in my delivery, the customer service I received was exemplary. Spoke to someone instantly and she dispatched the correct items immediately. I was also gifted the wrong item. My items arrived promptly the next morning. I would highly recommend Mountain Warehouse and commend them for excellent customer service.
posted 4 years ago - Anonymous