Mozimo Reviews

Name: Mozimo
Address: 15 Alvaston Business Park, Nantwich Chesire
Rating: 4.65

4.7 Rating 1,920 Reviews

91 %

of reviewers recommend Mozimo

4.7

Based on 1,920 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0 1270 619484

Email:

shop@mozimo.co.uk

Location:

15 Alvaston Business Park
Nantwich Chesire
CW5 6PF

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Mozimo 5 star review on 4th October 2022

Amal

Mozimo 5 star review on 23rd January 2022

Hazel

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent communication, speedy delivery and a bargain!”

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Posted 8 years ago

“Excellent product...swift service”

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Posted 8 years ago

“Extremely fast at posting item and exactly as described perfect. I will be using you again soon.”

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Posted 8 years ago

“Very fast service and good price.”

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Posted 8 years ago

“Excellent service/very quick delivery”

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Posted 8 years ago

“Good brands at good prices. Free delivery and speedy despatch. Shoes usually arrive within two days of ordering. An excellent and efficient service and effective website. Rarely buy shoes elsewhere.”

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Posted 8 years ago

“I was delighted with my purchase from Mozimo. The shoes were the perfect fit as I have slightly wider than standard fit and the quality very good. The shoes arrived shortly after I ordered them, no hassle no fuss during the process. I got my shoes in the Mozimo sale (even better). I am definitely going to buy all my shoes etc., from Mozimo in the future. Thanks Mozimo.”

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Posted 8 years ago

“First class service from ordering to delivery”

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Posted 8 years ago

“Very quick delivery,I ordered wrong size but very quickly had the right size and a refund for the first pair ordered, excellent service.”

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Posted 8 years ago

“The fit flops I ordered arrived very quickly and were perfect. Also I found a promotion voucher immediately after I had ordered I rand and the very friendly staff credited me with the voucher value. I was very impressed with the speed and flexibility Mozimo”

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Posted 8 years ago

“I ordered from Germany on Tuesday and the product arrived at my door on Friday. This is really speedy for an international shipment. Mozimo could have mentioned that the shoe I ordered is quite small so that it is better to order one size larger - however, I knew that fact so no problem for me.”

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Posted 8 years ago

“Excellent service. Delighted with my fitflops, best price too. Will certainly be buying from Mozimo in the future.”

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Posted 8 years ago

“Order was delivered in good,well packed and was purchased at £15 cheaper than recommended price.Good fit and style however I missed out as a local shop reduced them to £40 in their sale.”

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Posted 8 years ago

“Delivered on time. Website is easy to use and process purchases”

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Posted 8 years ago

“Excellent service”

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Posted 8 years ago

“very good easy to navigate website with good prices”

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Posted 8 years ago

“Excellent service. Speedy delivery. Well packaged. A very satisfied customer.”

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Posted 8 years ago

“Quick despatch, good service. Unfortunately the Fitflops I ordered came up very small (unusual for me but from reviews on the Fitflop website I understand the case with this particular shoe) so have had to return them.”

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Posted 8 years ago

“Great shoes, easy to use site. Best part I paid £20 less than in the high street or on other sites.”

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Posted 8 years ago

“The page is misleading. I was looking for a particular style and was led to this site because of the advertised price. I couldn't get the I teodu Tory code to work....after numerous attempts, I contacted the company and was told that the additional introductory discount, which gave the overall low price given on the Internet, was not applicable to the item I wanted. This was totally contradictory to the formation on the site which specifically said the low price, including the discount, was available. I paid the increased price, as I wanted the item quickly, and had already aren't an inordinTe amount of time. I explained the problem on the phone and received an apology, but nothing else. I wouldn't use the company again.”

Helpful Report

Posted 8 years ago

Hi Ann, Thanks for your feedback, and we're sorry that you are dissatisfied due to the confusion caused. Being in the midst of our mid season sale, any introductory offers are only valid on full price items. We can only apologise on behalf of whichever affiliate or offer site that lead you to our website, our team are currently investigating these as it appears they are not displaying clear detail about our website or products, unfortunately which is out of our hands. We appreciate you bringing this to our attention. Again we apologise for the confusion and then frustration this caused you. Kind Regards Mozimo Support Team

Posted 8 years ago

Mozimo is rated 4.7 based on 1,920 reviews