Mozimo Reviews

Name: Mozimo
Address: 15 Alvaston Business Park, Nantwich Chesire
Rating: 4.65

4.7 Rating 1,920 Reviews

91 %

of reviewers recommend Mozimo

4.7

Based on 1,920 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0 1270 619484

Email:

shop@mozimo.co.uk

Location:

15 Alvaston Business Park
Nantwich Chesire
CW5 6PF

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Mozimo 5 star review on 4th October 2022

Amal

Mozimo 5 star review on 23rd January 2022

Hazel

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivery and what a bargain …I love my slippers !!”

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Posted 1 year ago

“Excellent service, & speedy delivery thank you”

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Posted 1 year ago

“No problems ordering, delivery was quick. Would use them again and recommend to friends and family”

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Posted 1 year ago

“Fast delivery and very good quality boots!! I’m recommended it!”

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Posted 1 year ago

“Returns process is really poor - the boots I ordered do not look like the image on your website - I would be really reluctant to order again”

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Posted 1 year ago

Good afternoon, Thank you for your feedback, this is really valuable to us. We are sorry that the boots you ordered do not look like the image on the website, this is very unusual. We would be grateful if you could email us at shop@mozimo.co.uk to let us know which boots they were so we can review and amend the image. Many thanks Mozimo Customer Support

Posted 1 year ago

“I had never heard of Mozimo until I found a pair of shoes on line which I wanted to order. I spoke to a member of the team in one of the shops, who was very helpful and placed the order for me. The shoes came well packed and postage was free. Thankfully I was pretty sure the shoes would fit me , I wouldn't have liked to have had to pay to return them.”

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Posted 1 year ago

“Lovely comfortable and stylish boots. Prompt delivery”

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Posted 1 year ago

“First time using Mozimo and would definitely order from them again. Fast delivery, good email delivery updates, shoes exactly as expected from the description. I gave 4 not 5 stars only because I would have preferred the outer packaging to be paper rather than plastic.”

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Posted 1 year ago

“brilliant service, fast delivery, great web pages”

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Posted 1 year ago

“Excellent service”

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Posted 1 year ago

“Most helpful on the telephone and delivery came on time”

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Posted 1 year ago

“Excellent service, super fast delivery. Will order from you again”

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Posted 1 year ago

“Quite happy with service and delivery Easy to order by phone”

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Posted 1 year ago

“Speedy delivery, good sale and product”

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Posted 1 year ago

“Amazing customer service. The shoes arrived promptly sadly one show was damaged. I made one cal to the customer service team and the problem was acknowledged and rectified immediately. Highly recommend using Mozimo”

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Posted 1 year ago

“I couldn't believe I was in Britain.The level of service, care & attention by the sales assistant Victoria was amazing .More "Victoria's "& our country would be thriving”

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Posted 1 year ago

Ahh thank you :) We're always happy to help. Victoria

Posted 1 year ago

“Quick delivery , Lovely leather boots as described, Happy.”

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Posted 1 year ago

“Great customer service, prompt delivery, beautifully wraped package. Overall, will definitely buy again from Mozimo. Thanks!”

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Posted 1 year ago

“The boots ordered and arrived ok. But the zip on the left boot was faulty and would not budge, so I had no choice but to send them back. I am annoyed that I had to pay £9 for return postage. Check them before sending out? Won’t buy from you again.”

Helpful Report

Posted 1 year ago

Good morning Pam, We are really sorry the zip was faulty. All our products go through a strict quality control process so this is very unusual. Please always feel free to call us on 01270 619484 or email us on shop@mozimo.co.uk and we will always be happy to assist you with any problems / questions you might have. Kind regards Mozimo

Posted 1 year ago

“Good prices. Easy to find goods on line. Ordering is simple and goods were delivered in a short time. I was kept informed at every stage”

Helpful Report

Posted 1 year ago

Mozimo is rated 4.7 based on 1,920 reviews