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Mozimo Reviews

4.7 Rating 1,920 Reviews
91 %
of reviewers recommend Mozimo
4.7
Based on 1,920 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Mozimo Reviews
Visit Website

Phone:

0 1270 619484

Email:

shop@mozimo.co.uk

Location:

15 Alvaston Business Park
Nantwich Chesire
CW5 6PF

Write Your review

Only did my order one day, and it arrived the next, cant grumble at that for service. The slippers I ordered for my husband are lovely Thank you Nick lovely service
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Posted 11 years ago
Excellant, prompt service, and with a discount! Thank you.
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Posted 11 years ago
An amazing service. Sourced a pair of shoes from Germany that John Lewis no longer stocked . Would highly recommend!
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Posted 11 years ago
I have to send the shoes back as I did not read the wed site correctly. *on FitFlop's slimline BIOMIMETIX(TM) midsole (wider feet may not find them as 'freeing' as classic FitFlop sandals, boots or clogs) and they are to tight. I have several pairs of the classic sneakers.
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Posted 11 years ago
Hi Diane, so sorry the shoes didn't suit you, we hope you managed to find a suitable replacement though! :)
Posted 11 years ago
Excellent - very pleased to receive shoes on line and also service I received in your shop in Chester. Thank you.
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Posted 11 years ago
Thank you Susan! See you soon we hope :)
Posted 11 years ago
I ordered 2 pairs of boots. The order was handled very efficently over the 'phone, and they have come very quickly, and beautifully packed.
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Posted 11 years ago
Thank you for your review! We're always happy to help :)
Posted 11 years ago
Cannot comment as yet. Up to now I have not received the order.
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Posted 11 years ago
Hi Christine, so sorry for the delay. Your shoes are now with you and we hope you like them!
Posted 11 years ago
Havn't received the order yet !!!!
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Posted 11 years ago
Not received the shoes yet, getting rather anxious to be honest. I ordered them last weekend. Please update as to where they are. Thank you.
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Posted 11 years ago
Recently used Mozimo to purchase a gift... Website - easy to find what you're looking for Checkout - simple and easy to use Communication - excellent to receive updates about order progress Delivery - via Royal Mail and extremely speedy All in all - a very pleasant and easy purchase experience!!!
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Posted 11 years ago
I was over the moon with this company.Very speedy delivery and everything was straight forward.
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Posted 11 years ago
I decided 'very good' was how I feel about Mozimo. The website has nice clear photographs of their products. Their delivery after ordering is very fast. Their returns policy is good. I have had an 'oops' in that I have been sent a different size than I ordered once. It would be great to get an automatic email when a product being returned arrives at Mozimo. I would definitely recommend them.
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Posted 11 years ago
Prompt attention, easily monitored delivery process
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Posted 11 years ago
Very good from ordering very polite man took the order no complaints at all thank you
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Posted 11 years ago
Thank you, happy to see you liked the service!
Posted 11 years ago
quick service , helpful on telephone and polite THANK YOU .
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Posted 11 years ago
Excellant service emailed re boots being xmas present ? If they may be returned after xmas if not suitable. Instant reply that it wouldn't be a problem .Pleasure dealing with this company
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Posted 11 years ago
I ordered my boots on Sunday and they arrived on Tuesday. I ordered the boots in tan and black, with every intention of returning the pair I liked the least. I am afraid that I just have to keep them both...... So- I am delighted with the Mozimo on- line shop. The boots were well packed both inside and outside the box and absolutely just what I wanted. Very pleasant experience!
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Posted 11 years ago
No deliver yet and no notification of when it is due despite an email sent. My rating may well improve hugely once this is sorted out
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Posted 11 years ago
Website was easy to use and product delivered promptly. They even took notice of the note I left re the delivery, which is unusual. Great service.
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Posted 11 years ago
Quick fast delivery, all in good order. Definitely recommend.
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Posted 11 years ago
Mozimo is rated 4.7 based on 1,920 reviews