Mozio Reviews

Name: Mozio
Rating: 4.68

4.7 Rating 1,317 Reviews

94 %

of reviewers recommend Mozio

Company Reviews

Questions

Metrics

4.7

Based on 1,317 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Phone:

5145865362

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Mozio 1 star review on 25th January 2025

Jean Cadet

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service! We had a question and got someone on the phone to help us in less than a minute. They were very professional and made us feel like we were the only customer!”

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Posted 2 months ago

“I use Mozio a lot because I tavel to many countries, the service is almost always perfect. In the couple of times that we I had problems (due to local drivers for example in Greece) I sent a complaint and was refunded. The last transport I booked was from a hotel in Barcelona to the airport with my wife and a lot of luggage. Some time after booking for 9:30 PM, I requested to make the transfer earlier by one hour and the driver quickly confirmed, arrived on time. Helped with the big luggage. Car was comfortable and clean, smooth drive, arrived well on time to the airport.”

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Posted 2 months ago

“Very nice and smooth transaction. We were dropped on to a wrong location but ahjussi came back for us. Kamsamnida.”

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Posted 2 months ago

“Jammer dat de transfer zo'n 12 minuten te laat was bij het hotel, we waren wel op tijd op het vliegveld hulpvaardige chauffeur prima rit👍”

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Posted 2 months ago

“Chauffeur à l'heure et parcours agréable”

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Posted 5 months ago

“Our hotel was tricky to get to due to road closure but he arrive with plenty of time to spare. Our driver, Afaq, was friendly and professional. He was also an excellent driver. I have used Mozio numerous times in multiple countries and have never been disappointed.”

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Posted 5 months ago

“This was a stress free ride from and back to the airport. The drivers were very familiar with the routes that we were talking to avoid heavy traffic. I will definitely use Mozio for any trips, when available.”

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Posted 5 months ago

“Great drivers on both routes.”

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Posted 5 months ago

“Raskt og enkelt å bestille til en grei pris.”

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Posted 5 months ago

“Punctuality”

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Posted 5 months ago

“I had no difficulty making a reservation through Mozio, and I completed it in just a few steps. However, the reservation system has too many companies, which was quite confusing. There are a lot of vehicle options, and they all look almost identical. If I were an undecided customer, I would have left your website and might have had to use another platform. I have been traveling to Turkey for years, and most companies offer almost the same service. However, I have tried many non-Turkish companies and was never satisfied with them. I use the same Turkish company on almost every trip, and I am very happy with their service. Their service quality is excellent, and their drivers are very helpful. Ali Tour is the best!”

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Posted 9 months ago

“Vehicle was nice and clean. Driver was on time and even early. He was wonderful with my little kids and even played children songs which were a HIT with the kiddos! So grateful for a positive experience. I will DEFINITELY be booking again! Thank you!”

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Posted 9 months ago

“booked a round trip ride through Mozio with Caribbean Shuttle - and was great! Our flight arrived an hour early & we breezed thru immigration. they were able to get our driver there early which we really appreciated! They even came 15 min early when we were ready to depart hotel. Both drivers were great Thank you!!”

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Posted 2 years ago

“We were given the drivers name the day before pick up. We called him when we noticed that the reservation said 4 people with 4 bags, we had 8 bags. Driver was friendly and helped us and had room for all our extra bags that were not on the reservation. Did an excellent job of getting us to the correct port.”

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Posted 2 years ago

“Pick up point at Airport not very clear to find. However once allocated help desk, prompt service and driver arrived very promptly. Friendly drivers on both journeys, helpful and polite. We would certainly use this company again.”

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Posted 2 years ago

“Bom dia a todos. Bom preço com atendimento personalizado. Obrigado pelo bom atendimento em nossa chegada a Roma. Atenciosamente: Carlos Japy Brasil”

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Posted 2 years ago

“Seamless and effective communication, well coordinated team.”

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Posted 2 years ago

“very good service”

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Posted 2 years ago

“Everything was good. A good driver on time pick up. Easyr communication before arrival. However, I didn't get an official receipt from either a driver or Pioneer company.”

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Posted 2 years ago

“It was so efficient.the driver was so friendly and understanding.”

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Posted 2 years ago

Mozio is rated 4.7 based on 1,317 reviews