Mozio Reviews

Name: Mozio
Rating: 4.67

4.7 Rating 1,241 Reviews

93 %

of reviewers recommend Mozio

Company Reviews

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Metrics

4.7

Based on 1,241 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Phone:

5145865362

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Mozio 1 star review on 25th January 2025

Jean Cadet

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“really nice driver. Nice mini bus all to ourselves. On time and efficient”

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Posted 5 years ago

“Safety and confortáble way tô go tô the Hotel from the airport in Sao Paulo .When back in the city I'll take this cab”

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Posted 5 years ago

“Great service, driver John was very friendly and kind and made us feel very comfortable. The best part when travelling is having the confidence that your ride will be where you want them and on time. Using their app, receiving automated text messages and personal messages from the driver that he had arrived or is in a particular location really helped.”

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Posted 5 years ago

“Very good memory”

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Posted 5 years ago

“Easy to use, lots of options available, and great service! Our driver Emilio was very friendly and kind! He helped me and my 2 year old daughter with everything, and made sure we were able to get all of our luggage into the hotel (including a bulky car seat). He provided water bottles and drove safely throughout the trip. Excellent service from start to finish!”

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Posted 5 years ago

“Good service. Very affordable. Very professional”

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Posted 5 years ago

“Fantastic service, and I will use again”

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Posted 5 years ago

“Professionalità, serietà.praticamente perfetti”

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Posted 5 years ago

“Excellent !!! Highly recommend them”

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Posted 5 years ago

“Exelent service”

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Posted 5 years ago

“Mozio in Budapest, Hungary was great. Right on time, clean cars, polite drivers. A highly recommendable experience.”

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Posted 5 years ago

“DON'T USE HEYCARS.CN WHO IS MOZIO's PARTNER IN SINGAPORE. THEY ARE FRAUDSTERS. Mozio was absolutely terrible in Singapore. Their partner, Heycars.cn are the worst. Do NOT WASTE YOUR TIME. I missed a connection to Singapore from Taiwan and notified Mozio who notified Heycars.cn at 8:10am or FIVE hours before my scheduled pickup. We were able to get on a new flight that came in two hours later. They said their driver was booked and couldn't pick us up later and that we should make a new booking if we wanted a new pick up time. So are you saying you have or DO NOT have available drivers to pick us up later? They were well aware that we wouldn't be landing at the pre-designated time and decided to show up anyway to "PROVE" that they were there to insist on getting paid. The whole reason I notified them early was to make sure that some poor person wasn't waiting aimlessly for an hour to pick us up when we weren't going to show up. And instead they show up anyway to take pictures to show that they were there so they can get paid. LOL. Delays and missed connections happen all the time. It is honestly shocking to to me the terrible customer service. They said that I let them know last minute - five hours hardly seems last minute. I wasn't sure at the time how easy or difficult it would be to use GRAB, but we ended up booking a GRAB easily (go downstairs to the Basement level) and had a taxi within 5 minutes. DO NOT USE MOZIO. JUST DOWNLOAD GRAB AND TAKE A GRAB TAXI. Same price and way less hassle.”

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Posted 5 years ago

“We had a car booked in Hong Kong From Hotel Ease Tsuen Wan to the airport. We followed the instructions given to us and were waiting at the Hotel entrance at the time stated. The car didn't turn up and after several inaudible phone calls we had to get a local taxi to the airport as time was running out for our flight. It turned out the car had gone to the wrong Hotel Ease as there is 3 in Hong Kong. It took nearly 2 weeks to get a refund, and no compensation for the messing about and stress we suffered because we didn't have a receipt for the local taxi ! I'd stay well clear of this company as you can't take the risk of being late for your flight.”

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Posted 5 years ago

“Très bon rapport qualité prix”

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Posted 5 years ago

“Collected on time, car spotless clean and driver friendly and helpful. Would highly recommend this service .”

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Posted 5 years ago

“Service qui correspondait a nos attentes, chauffeur serviable”

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Posted 5 years ago

“バンコクに30分ほど早く着きましたが、出口では既に待ってくれていました。しかし、空港内で両替したりよやくしていたwi-fiサービスを受け取らなければいけないことを伝えると更に30分ほど待ってくれていました。車は混載でしたがたまたま一人で、水のペットボトルが置かれていて私のために用意してくれたのか確認するとそうだと言ってくれたので、空港内を走り回ったあとで喉が渇いていたのでとても嬉しかったです。”

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Posted 5 years ago

“I expect a high quality service. But no greeting from the pick-up staff and the driver even didn't know the hotel (which has been already sent while booking). Disappointed service.”

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Posted 5 years ago

“Price, timeliness”

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Posted 5 years ago

“drivers were helpful and pleasant. the first pick up was delayed due to traffic, but the driver calked to give new ETA, at which he arrived. the return was on time and both were very efficient. I would both recommend and use again if returning to Prague.”

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Posted 5 years ago

Mozio is rated 4.7 based on 1,241 reviews