Mozio Reviews

Name: Mozio
Rating: 4.67

4.7 Rating 1,241 Reviews

93 %

of reviewers recommend Mozio

Company Reviews

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Metrics

4.7

Based on 1,241 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Phone:

5145865362

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Mozio 1 star review on 25th January 2025

Jean Cadet

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My flight has been rescheduled twice due to maintenance problems. I was able to live safely at the destination by responding kindly to the change of schedule and gladly helping with the urgent request. It was the best service and thank you for making me good memories.”

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Posted 4 years ago

“Good value. Polite prompt and a pleasure to use”

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Posted 4 years ago

“My flight from Singapore was cancelled, and I needed to reschedule the taxi service. Mozio actually advised me of the flight cancellation before Singapore Air had even let me know. They stayed in contact with me the whole time and the driver made sure to message me, and pick up at the exact time, the following day. No fuss and excellent service”

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Posted 4 years ago

“Tout était parfait, pris en en charge, rapidité, j’ai pu changer le jour et l’horaire en 2minutes vraiment TOP”

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Posted 4 years ago

“Perfect Service, I gorgoteo muy handbag with phone, money and passport in the transport and before I even had time to panic the driver returned to deliver it! Many thanks!!!”

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Posted 4 years ago

“We have recently used Mozio 3 times in Sri Lanka and have been very happy. The drivers were all pleasant and punctual. The journeys were good and the prices were excellent. Our final journey to the airport was less than half what the hotel taxi was charging. Very good communications by enail”

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Posted 4 years ago

“Very reliable, our flight was delayed over two hourse, but when we got out of the airport, the driver was waiting for us”

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Posted 4 years ago

“Smooth effortless transfer will most defo use again.”

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Posted 4 years ago

“Great driver, really friendly and helpful, comfortable journey. I'm still feeling guilty for forgetting to give back the lighter he loaned me!”

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Posted 4 years ago

“This is the 2nd time we have used this airport pick up company and very happy with their service ..thank you ...”

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Posted 4 years ago

“Awesome, all good!”

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Posted 4 years ago

“Drivers, on outward and return journey were excellent. They were on time, polite and very helpful. Cars were clean and well maintained. All round perfect.”

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Posted 4 years ago

“Driver didnt turn up for transfer to the airport... even though I had re-confirmed with Mozio and been assured there would not be a problem... Could not get an answer from the driver number... Contacted Mozio immediately and they were not good and did not assist... told to get s taxi and they would refund difference... this meant running in 35'C heat to the main road and having to change money... all very stressful... only just made flight... Customer service are useless and do not answer emails... eventually asked to speak to a manager and was told one would phone within 24 hrs... 9 days later and lots of emails and messages before I got a manager... still waiting for refund... will only pay into a PayPal account which I don't have... and only want to pay a fraction of what it cost me... RIP-off company...”

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Posted 5 years ago

“We felt like a VIP when our driver picked us up at the airport holding our name up on a sign. The walk from luggage to the vehicle was very short which also also nice. The large vehicle was one step down from a limo. The ride back was equally awesome and on time. When compared to taxi or Uber this was a much better value for the money and with the personalized service you can’t go wrong. We will definitely use Mozio in the future!”

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Posted 5 years ago

“The driver was very kind to wait for us for a very long time at the New Delhi airport at midnight!”

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Posted 5 years ago

“Driver was on time, vehicle was clean and comfortable. Driver did not speak English and we do not speak Chinese but we worked aroung that issue.”

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Posted 5 years ago

“Service de transport fiable, économique et confortable. Très satisfait de mon choix. Je recommande sans réserve.”

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Posted 5 years ago

“Very good experience. The driver was waiting for me at Geneva Airport et drove me in a very confortable vehicule.”

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Posted 5 years ago

“The first time I used this program to ride a car, both experiences were great, the car was very clean, and the driver was very kind. Even if the language is not spoken, I can feel the service attitude of the driver, which is much better than taking a taxi on the street. Safe and highly recommended!”

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Posted 5 years ago

“excellent service, very helpful drivers, when we arrived at Phuket airport, driver was there with our name , upon return driver was on time for a pickup, i would highly recommend this service”

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Posted 5 years ago

Mozio is rated 4.7 based on 1,241 reviews