“Excellent service. The price I was offered for my part exchange camera was very realistic and the price I was received was exactly the same. So many times when you part exchange something, the company will tell you there is something wrong with your item, so they can reduce the value, even though you haven’t seen this “fault”. MPB are very honest and trustworthy and don’t try to rip you off.”
“My billing address is a P.O. Box and they only ship to the billing address but they won’t ship to a P.O. Box. Customer service was dismissive and they didn’t seem to care about the peculiar problem. They use FedEx but they won’t deliver to a FedEx office either. Very strange. Guess they don’t need my business, canceled the order.”
“I believe they give fair prices on trade-ins and if your equipment is better than you thought they will increase the money offered accordingly. Everything is streamline and I will do business with them again in the future. I think they are a fair company.”
“Here is the timeline of my experience with MPB:
29/5/25: email to MPB listing camera and two lenses; offer received and accepted.
02/6/25: equipment collected by courier from my home.
03/6/25: upgrade to valuation received from MPB for all three items.
04/6/25: money paid into my account.
05/6/25: lens received from MPB, as new condition as described.
So, within seven days of my initial email, l have sold my surplus equipment, received more money than I expected paid into my bank account, and received a lens, in its original packing, which appears to be a new lens. And all without stepping outside of my home!
I have used MPB previously so was aware of their excellence but to say that I am absolutely delighted is correct. Service of the very highest order from MPB.”
“They made it so easy to trade gear. They also went above and beyond in their offer for my gear once it arrived and seen to exceed their expectations, by making an even better offer after inspection. Now THAT was cool of them! I will do business with them again for certain.”
“Really easy to work with. Great from trading in equipment. Also you can actually speak to customer service and they do what they say. Mark has resolved an issue I had immediately.”
“Never traded in equipment before and was a bit anxious but mpb made it so easy and my new equipment arrived within a few days of them receiving my trade in equipment. Really pleased with my new kit too. Excellent customer service. Thank you”
“Prices were fair and competitive, no matter if your purchasing items, selling, or trade ins. Quick response from the customer support team. Turnaround of having my items checked is very quick.”
“MPB makes buying and selling very easy. I've used them a few times now and the price they give you for your gear is always fair. Buying through them is secure and everything is as described. Thankyou MPB”
