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mpb.com Reviews

4.5 Rating 1,627 Reviews
87 %
of reviewers recommend mpb.com
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mpb.com 5 star review on 26th April 2025
Rosie P
mpb.com 5 star review on 26th April 2025
Rosie P
mpb.com 5 star review on 19th April 2025
Josh
mpb.com 5 star review on 29th March 2025
Eric Grant
mpb.com 5 star review on 29th March 2025
Eric Grant
mpb.com 5 star review on 28th March 2025
JeepChic
mpb.com 1 star review on 18th March 2025
Anonymous
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Anonymous
Anonymous  // 01/01/2019
excellent trade in, service, promptness and quality of camera....all overall a very pleasant experience
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Posted 4 months ago
Obtained gear I was looking for in good shape and reasonably priced. They bought the gear I was selling - good prices, very easy process. I trust them for both selling and buying.
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Posted 4 months ago
Their customer service is 2nd to none, they basically do everything for you, and give you an honest answer to whatever gear you are selling. I've been using mpb for about 7 years now and every time I have used them, I've always been very happy with the whole team. They seem to train their staff in a way that whoever you speak to can, and will help you. Just keep doing what you are doing.
mpb.com 5 star review on 19th December 2024
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Posted 4 months ago
very fair prices. quick and easy.
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Posted 4 months ago
Had 2 of my items appraised online and happy with the price. Free shipping to send in. Got the final appraisal and happy to see a nice increase from the original offer. Quick turn around and about the same money that I would get from private sale without the hassle. Almost could not believe ?
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Posted 4 months ago
Their constant communication with you will never leave you wondering what the status of your transaction is. But the best part of the transaction of me selling 3 pieces to them was that after they got to grade my equipment they offered my only $10 less than what was quoted on my grading of my own equipment. Totally honest people. Almost unbelievable!
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Posted 4 months ago
Makes trading easy with very fair prices.
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Posted 4 months ago
First time I used them, to get my camera gear sold right away. Super easy, and sure I'd've made more $ selling it myself but that is exactly what I was trying to avoid. They had great reviews so I used them over other similar services.
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Posted 4 months ago
We were happy with the experience with trading with mpb. We even added a second camera to our proposal. Appreciate their paying shipping both ways.
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Posted 4 months ago
Hassle-free and easy to follow exchange process for trading in kit. Yet to test drive my (used) purchase since it's a winterfest gift... #WatchThisSpace
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Posted 4 months ago
MPB offered a fair price for my equipment, kept the transaction transparent, and paid me quickly. Happy with the experience.
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Posted 4 months ago
MPB is the best. Better pricing and customer service than KEH, B&H. BTW, avoid Adorama altogether. They will nickel and dime you.
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Posted 4 months ago
I have been buying from mpb for some time now and have always received kit in better than described condition generally at a better price than anywhere else. Service is excellent.
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Posted 4 months ago
Love working with MPB. Very easy to reach out to and the process of buying / selling is seamless.
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Posted 4 months ago
Buying from MPB is a generally good experience. Selling or trading - not so much. Here is their procedure: you ship them your equipment after doing a self-assessment of the quality, and they give you an initial quote. It will be an attractive figure, but don't pay any attention to it, because it isn't what you will get. Once they get your equipment, they will downgrade the quality of your item without an explanation or chance to counter-offer. Because they are confident that you will take their reduced deal rather than having them ship your gear back to you and you have to find another buyer. Also, if you are missing anything, like a lens hood, they will charge you their retail price - double their cost. So they squeeze you there too. Next time I'll go with eBay or even a pawn shop.
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Posted 4 months ago
MPB are my go to camera equipment online store. The whole process is straightforward and you know where you stand right away.
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Posted 4 months ago
Excellent customer service, serious and honest quotes and high attention to details. Each buying or trading experience is a joy.
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Posted 4 months ago
Great and quick service from mpb, the camera was exactly that was advertised
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Posted 4 months ago
Once again great service from MPB. I used them several times over the past few years and always found them great to deal with, even through the odd problem things were sorted without fuss. On 2 occasions I've been given more for my part exed gear after they received it, so you can't say fairer than that. I'll certainly continue to MPB in the future.
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Posted 4 months ago
Nothing wrong with costumer service excellent the problem is 1) take for ever to get the quote 2days after receiving the item not good for business 2) should consider another delivery carrier FedEx service suck the first time that they deliver they took it to wrong house , second time still waiting for delivery
mpb.com 1 star review on 16th December 2024 mpb.com 1 star review on 16th December 2024
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Posted 4 months ago
mpb.com is rated 4.5 based on 1,627 reviews