“Great service, fair prices for equipment trade and purchase. Fast turnaround and if you need service you get quick responses to email or messages delivered via their website.”
“I honestly didn't think it was this easy. I felt that this was too good to be true. Put simply, you ship your camera, they review it, and they send you back your purchased product if you bought one. They keep you updated the whole time, which is a great sense of security.”
“I purchased an item. Even though it was a better price than the other stores I checked, I wasn't fully satisfied - so I logged a return. I was given some support and options. I chose to continue with the return. They provided me with the shipping label. 2 days after receiving the item, I was issued a full refund. Can't fault the customer service at all. I'm probably going to use the site in future”
“The exchange of cameras was seamless and I had forgot to take out my SD card from the camera I traded in and they sent it back quickly!! Thank you all soo much!!”
“Prompt, fair pricing in sales and purchases. In some, the final quote for their purchases actually resulted in increases for gear over initial online estimate. Deliveries come well-packaged. Customer service is very responsive. Have had several transactions with MPB and all have been very positive experiences.”
“I traded a lens for my camera that I realized I would probably never use, for a lens that I’ve wanted, but couldn’t afford. It was still a big purchase, but now I have it, and am very happy with it. It came perfectly wrapped and protected, which was good, because the outer box was damaged by the shipping company.
The whole transaction was very straightforward with excellent and prompt communication, and the steps to make it happen were easy.
Attached image is one of the first shots captured with new lens, on my Nikon 1 V2 camera.”
“MPB representatives are always very helpful. I always receive a quick and detailed response whenever I have questions. I will always be using MPB for all my camera related needs.”
“You know how it is....lusting for that "dream lens" that is always out of your monetary "comfort zone." This was me. MPB had my dream lens and at an excellent price but I still couldn't justify the expense. Then, I realized they offered a very tempting trade in program so I gave it a shot. I immediately had two excellent quotes on gear I no longer used. I quickly accepted the offer and mailed in the gear (paid for by MPB!). Within a week of MPB receiving my stuff, they then mailed out my beloved dream lens. The process was easy and fast. Bonus points as the lens I received was "better than described." Could not be any happier! Thank you MPB!”
“I was moving from one camera system to a different one. I had a lot of gear to sell and was buying quite a bit. It was really easy to get the quote, ship out my things, get the gear assessed, and get my new gear. They even said some of my stuff was in better shape than I thought it was.
Also, I wanted to make a change before I hit the submit button to get my new gear, and that was also easy.”
“MPB provides a painless and stress-free trade in process. I had updates along the way as well as clear instructions on how to move the process along each step of the way. I’ll always check MPB before any other retailer.”
