mpb.com Reviews

“ alright till an issue comes up and then you realise how poor their customer service is. Spent 1000s with MPB issue arose and was like pulling teeth dealing with the customer service agent. ”

“ Terrible service when you want to sell stuff to them, waited several weeks after they had my kit, almost impossible to get hold of them! I hear they used to be good, but have got too large and now don't care! Steer clear I say! ”

“ Had an awful experience today with mpb , the customer service is atrocious, just because I have had to return items due to incorrect condition advertised I was subject to abuse today from a representative, I left a review in trustpilot and I was accused of doing that just so I can get money off gear, I was also subject to abuse for having a few personal email addresses !! What on earth has this got to do with them? They have zero people skills and earn a lot of money from trade ins but when it doesn’t go their way eg returns they frown upon you, I tried to complain about the person throwing accusations and abuse my way but nothing was done as they were probably sat next to each other like a couple of cackling witches , I can only say to you all please refrain from using this dreadful malicious company with a bunch of cocky children employees !! ”

“ Just know that Adorama, B&H, KEH, and others have amazing customer service and are willing to work with you on such matters - including reversing a trade. ”

“ Don't buy on it you will loose big money! Badly described items, make you pay for enormous fees of shipping (95$) and the item is not as described! The customer service wanted to make me pay again for a 95$ shipping fees! That's pure scam! ”

“ Worst customer service ever. ”

“ Horrible customer service, actually no reponses for my emails. ”

“ I’ve been very patient, but it’s just unacceptable. The microphone that I shipped over to MPB almost 2 months ago miraculously disappeared. Customer service doesn’t answer emails. Every time I give them a call they promise a follow-up, but never do. Looks like a scam. Stay away. ”

“ Contacted the customer service if I can send the battery and charger for a supplemental quote. ”

“ 30 days later, after more than 10 chats with their poor customer service and after been promised a refund, my camera is LOST and they stopped responding and ofcourse NO REFUND at all. ”