“Buying from MPB is a generally good experience. Selling or trading - not so much. Here is their procedure: you ship them your equipment after doing a self-assessment of the quality, and they give you an initial quote. It will be an attractive figure, but don't pay any attention to it, because it isn't what you will get. Once they get your equipment, they will downgrade the quality of your item without an explanation or chance to counter-offer. Because they are confident that you will take their reduced deal rather than having them ship your gear back to you and you have to find another buyer. Also, if you are missing anything, like a lens hood, they will charge you their retail price - double their cost. So they squeeze you there too. Next time I'll go with eBay or even a pawn shop.”
“Once again great service from MPB. I used them several times over the past few years and always found them great to deal with, even through the odd problem things were sorted without fuss. On 2 occasions I've been given more for my part exed gear after they received it, so you can't say fairer than that. I'll certainly continue to MPB in the future.”
“Nothing wrong with costumer service excellent the problem is 1) take for ever to get the quote 2days after receiving the item not good for business 2) should consider another delivery carrier FedEx service suck the first time that they deliver they took it to wrong house , second time still waiting for delivery”
“from intially quote through to gaining the shipped product everything was super fast and made so easy. i would defintly buy from MPB again and again.”
“I’m so impressed with the quotes and timeliness of my order. I even got an additional amount for my original appraisal on receipt of my equipment. Customer service was impeccable. This is the first time I sold an equipment online and I must say it’s the best decision ever!”
“Having previously bought equipment from mpb, a friend suggested I sell my old kit to them, in part exchange. The whole process was easy and pain free, and they even assessed one of my camera bodies as being in better condition than I'd graded it, which was fantastic. The exchange was fast, and my new extender lens arrived, and my little cash amount arrived in my bank, in good time. Would happily use again.”
“I sold a camera and lens and was impressed by the efficiency of the website and how clear every step was explained. I had mistakenly put on a slightly cheaper lens when searching the lens I was selling and they reevaluated my quote and sent me more than what I was expecting.”
“Easy to obtain a quote and shipping label. Upon inspection they upped the quote because of better condition received. Easy payment to my bank. Very happy with mpb. Highly recommend.”
“I have done business with MPB twice in the past few years. Both times, MPB paid me more than the initial online offer. Equipment that I had rated as being in "good" condition was rated "excellent" by the folks at MPB and they increased the payment. Receiving payment for the equipment was painless and only took a couple of days to clear my bank. First rate service all around. I will be doing business with MPB in the future.”
