“Quick, easy, transparent pricing, everything works exactly the way they say. I’ve sold things to them and bought from them. Really like this company.”
“Very simple, no-nonsense quotes for used camera gear, very simple pre-paid shipping once a quote was accepted, good communication, prompt gear evaluation and final offer, prompt payments.
That being said, the overall online process needs refinement. Once a quote is provided, it is not possible to alter the quote except for changing the described condition - can't recall the quote, adjusting equipment added/subtracted. Every time you want to find out what mpb might offer, the only way to do that generates another quote - each and every time - and makes it confusing when trying to communicate with mpb by phone or email.
Also, no way to speak with the used equipment team directly - must go through the main phone line - nice people, but inefficient, with often incorrect info being transmitted to used buying team... like playing "Operator."
Overall, was a good process, and I did sell a number of pieces, but not smooth as far as communications if not seamless from the beginning.”
“I have bought, sold and traded gear with MPB over the past few years. Each transaction has been smooth. I felt that the price I paid was more than fair for the gear and the value given for items I have traded or sold has been fair as well. MPB is my first stop for quality used gear.”
“I had a great experience selling my equipment to mpb! The quote for my gear was fair, and the instructions for sending into their warehouse were easy to follow. In addition, after examining my equipment, mpb was kind enough to up my quote, resulting in my receiving more money. After I accepted their offer, the money was quickly sent to my bank account. This is the best company I've used to sell used equipment - you won't be disappointed.”
“I like being able to buy good used gear that has been vetted by a 3rd party, having a 6 month warranty and the option to buy fair priced insurance that covers more than the original factory warranty. Finally got the chance to buy something from MPB. It was a great purchase. Looking forward to more in the future.”
“Great service. Really honest valuation of equipment. They paid me more than what the originally quoted and the quote is based on my opinion of my equipments condition.”
