Mr Pets Reviews

Name: Mr Pets
Rating: 4.88

4.9 Rating 3,915 Reviews

100 %

of reviewers recommend Mr Pets

4.9

Based on 3,915 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Email:

customerservices@mrpets.co.uk

Location:

23 voltri street, ,
3192

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Mr Pets 5 star review on 29th November 2019

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“EXCELLENT PRICES & SERVICE I WILL BE USING MR PETS AGAIN IN THE VERY NEAR FUTURE”

Helpful Report

Posted 5 years ago

Hello Thank you very much for your review. It is very much appreciated. Kind Regards Claire Customer Services

Posted 5 years ago

“Excellent product and superb service! I will be back :)”

Helpful Report

Posted 5 years ago

Thank you for your review

Posted 5 years ago

“Good value, not so good on acknowledging receipt of order, and following up delivery. I had to chase them to confirm they had my order in hand, then received an email stating despatch had been made. No details of carrier (turned out to be Royal Mail) or expected delivery date.”

Helpful Report

Posted 5 years ago

Hello Thank you for your review. Apologies that you did not receive a confirmation email when you placed your order. This will be passed on to our IT team. We hope you were happy with the items that you ordered. Kind Regards Claire Customer Services

Posted 5 years ago

“Great product I think it’s made a difference to my scary cat ! Speedy delivery service 🚚 too x”

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Posted 5 years ago

Many thanks for your 5* review

Posted 5 years ago

“The operative Sophie went to great lengths to ensure that I received my order at the agreed on-line price and she was polite as well as being very efficient at doing her job . Keep up the good work.”

Helpful Report

Posted 5 years ago

Hello Thank you very much for your review. We are pleased to hear that you were happy with your order and with the service that you received. Kind Regards Claire Customer Services

Posted 5 years ago

“Great online site, excellent customer service! Products I order have free postage, another benefit of shopping here.”

Helpful Report

Posted 5 years ago

Hello Many thanks for your 5* review. We are pleased to hear you were happy with your purchase. Kind Regards Claire Customer Services

Posted 5 years ago

“Speedy delivery very pleased”

Helpful Report

Posted 5 years ago

Many thanks for your review

Posted 5 years ago

“Great service great prices”

Helpful Report

Posted 5 years ago

Many thanks for your 5* review

Posted 5 years ago

“Thank you so much. My puppy loved his new toys.”

Helpful Report

Posted 5 years ago

Many thanks for your review. We are pleased your puppy is happy with the toys. Kind Regards Claire Customer Services

Posted 5 years ago

“Super price, super fast delivery, goods as described, would recommend.”

Helpful Report

Posted 5 years ago

Hello Many thanks for your review. We are pleased to hear that you were happy with our prices and delivery. Kind Regards Claire Customer Services

Posted 5 years ago

“Having placed my order, I did not receive an email acknowledgement as expected. I contacted them via their ‘contact’ web page, and received a prompt assurance that the order had been received, and would soon be dispatched. The dispatch email arrived safely, as did the goods a few days later. Note that they may dispatch in multiple packages - I received four packages for an order of one bottle of Virbac Vet Aquadent, two Feliway refills, and four Yeowww Stinky Cigars.”

Helpful Report

Posted 5 years ago

Hello Thank you for your review. Apologies that you did not receive email acknowledgement of your order, we are currently looking into this issue. We are pleased that you received prompt assurance via our contact page and that all your goods arrived. Kind Regards Claire Customer Services

Posted 5 years ago

“Good website and and efficient service”

Helpful Report

Posted 5 years ago

Many thanks for your review

Posted 5 years ago

“Fast efficient delivery. Good value for money products.”

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Posted 5 years ago

Thank you for your review

Posted 5 years ago

“Mr.pet was amazing price, delivery and service! Would recommend to anyone. Especially for kong toys, there very expensive but so much cheaper on here!!”

Helpful Report

Posted 5 years ago

Hello Thank you very much for your review. We are pleased that you were happy with your order and our prices. Kind Regards Claire Customer Services

Posted 5 years ago

“Excellent customer service and delivery of some wonderful dog toys - would definitely buy from again !”

Helpful Report

Posted 5 years ago

Hello Many thanks for your review, it is very much appreciated. Kind Regards Claire Customer Services

Posted 5 years ago

“Always delivers quickly thankyou”

Helpful Report

Posted 5 years ago

Hello Many thanks for your 5* review. It is very much appreciated. Kind Regards Claire Customer Services

Posted 5 years ago

“items arrived very quickly-all appear to be in tip top condition-well packaged”

Helpful Report

Posted 5 years ago

Hello Thank you for your 5* review. We are pleased to hear you were happy with how your products were packaged and the speed of delivery. Kind Regards Claire Customer Services

Posted 5 years ago

“Excellent service and quality.”

Helpful Report

Posted 5 years ago

Thank you for your review

Posted 5 years ago

“Good service. Easy to navigate and order. Prompt delivery. Excellent.”

Helpful Report

Posted 5 years ago

Hello Thank you very much for your 5* review. It is very much appreciated. Kind Regards Claire Customer Services

Posted 5 years ago

“Was surprised when items were received in separate packages as I'd ordered 4 of the same. Great value though, very pleased.”

Helpful Report

Posted 5 years ago

Hello Many thanks for your review. It is very much appreciated. Kind Regards Claire Customer Services

Posted 5 years ago

Mr Pets is rated 4.9 based on 3,915 reviews