Mr Pets Reviews

Name: Mr Pets
Rating: 4.88

4.9 Rating 3,915 Reviews

100 %

of reviewers recommend Mr Pets

4.9

Based on 3,915 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Email:

customerservices@mrpets.co.uk

Location:

23 voltri street, ,
3192

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Mr Pets 5 star review on 29th November 2019

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered Verm X 375gr size. Excellent price and post free. Arrived very quickly well packed. Fantastic service. Highly recommended”

Helpful Report

Posted 5 years ago

Hello Thank you very much for your 5* review. It is very much appreciated. Kind Regards Claire Customer Services

Posted 5 years ago

“Since I have been buying from Mr Pets I have been very pleased with the purchases I have made for my horse and dog. Great prices too!”

Helpful Report

Posted 5 years ago

Hello Many thanks for your 5* review. It is very much appreciated. Kind Regards Claire Customer Services

Posted 5 years ago

“No problems with service and products arrived when expected.”

Helpful Report

Posted 5 years ago

Hello Many thanks for your 5* review. It is very much appreciated. Kind Regards Claire Customer Services

Posted 5 years ago

“Website is easy to use and navigate. Good competitive pricing with free P&P a bonus. Fast efficient service with quick delivery. Would use again and highly recommend!”

Helpful Report

Posted 5 years ago

Hello Thank you very much for your 5* review. It is very much appreciated. Kind Regards Claire Customer Services

Posted 5 years ago

“I have always had a good service and highly recommend Mr.Pets.”

Helpful Report

Posted 5 years ago

Hello Thank you very much for your 5* review. It is very much appreciated. Kind Regards Claire Customer Services

Posted 5 years ago

“Great value for service and prompt delivery - thank you Mr Pets! 🐾”

Helpful Report

Posted 5 years ago

Hello Many thanks for your review. We are pleased to hear you were happy with our service. Kind Regards Claire Customer Services

Posted 5 years ago

“Very good product”

Helpful Report

Posted 5 years ago

Hello Thank you so much for your review. We are pleased to hear you are happy with your product. Kind Regards Claire Customer Services

Posted 5 years ago

“Item received promptly and as expected. Good seller.”

Helpful Report

Posted 5 years ago

Hello Thank you very much for your 5* review. It is very much appreciated. Kind Regards Claire Customer Services

Posted 5 years ago

Hello Thank you very much for your 5* review. It is very much appreciated. Kind Regards Claire Customer Services

Posted 5 years ago

“I've been using Mr pets for a few years now and find them great value for top products. A lot cheaper than buying from a store. Only thing I would improve is the postage time frame. Apart from that I'd definitely recommend.”

Helpful Report

Posted 5 years ago

Hello Thank you for your review. Its nice to hear that you are a returning customer and happy with our products. Unfortunately the only way we would be able to improve our postage time frame would be to charge postage on top of the cost of our products, this may be something we can look into in the future. Kind Regards Claire Customer Services

Posted 5 years ago

“Trustworthy and reliable with a good choice of products available”

Helpful Report

Posted 5 years ago

Hello Thank you so much for your 5* review. It really is appreciated. Kind Regards Claire Customer Services

Posted 5 years ago

“Brilliant product at brilliant price together with quick delivery.”

Helpful Report

Posted 5 years ago

Hello Thank you so much for your review. Really pleased that you were happy with your purchase and also the prices. Kind Regards Claire Customer Services

Posted 5 years ago

“Very good service and helpful”

Helpful Report

Posted 5 years ago

Hello Thank you very much for your 5* review. Kind Regards Claire Customer Services

Posted 5 years ago

“Sorry not a five , great value but majority of the cans were dented.”

Helpful Report

Posted 5 years ago

Hello Thank you for your review. Apologies to hear that some of your cans arrived dented. We will make our warehouse aware of this and also our courier. Kind Regards Claire Customer Services

Posted 5 years ago

“Excellent service & quick delivery, very pleased”

Helpful Report

Posted 5 years ago

Hello Many thanks for your 5* review. We are pleased to hear you were happy with our service and delivery. Kind Regards Claire Customer Services

Posted 5 years ago

“I have been buying from Mr Pets for some months now it usually arrives in about 5 working days and I like the postage being included in the price shown”

Helpful Report

Posted 5 years ago

Hello Thank you very much for your 5* review. It is very much appreciated. Kind Regards Claire Customer Services

Posted 5 years ago

“Always great service from Mr Pets. Good prices and fast free delivery.”

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Posted 5 years ago

“I bought a new cat flap so much cheaper than anywhere else.good fast service and I would definitely recommend”

Helpful Report

Posted 5 years ago

Hello Thank you very much for your 5* review. It is very much appreciated. Kind Regards Claire Customer Services

Posted 5 years ago

“Found exactly what I was looking for on Mr Pets site, which was followed by a prompt service and free delivery. Will definitely buy from here again”

Helpful Report

Posted 5 years ago

Hello Thank you so much for your review. We are very pleased to hear that you managed to find what you needed and were happy with our service. Kind Regards Claire Customer Services

Posted 5 years ago

“Arrived on time, great product. Easy instructions. Being a cat flap I have had great difficulty in finding a cat collar that has no metal clasp as the magnet sticks to it and is too high for the flap to open. Have any one out there got any ideas!! Perhaps the cat flap should be supplied with a collar.”

Helpful Report

Posted 5 years ago

Hello Thank you very much for your 5* review. Sorry to hear you are having trouble finding a suitable cat collar, we do have a range of cat collars on our website. I hope one of these might be suitable. Kind Regards Claire Customer Services

Posted 5 years ago

“Very quick delivery. Bought the size bigger dog coat than I already had as I thought it would be longer in the body. Unfortunately it was also too large around the legs and swamped my toy poodle. I will, therefore, have to make do with the smaller coat which I am still satisfied with.”

Helpful Report

Posted 5 years ago

Hello Thank you very much for your review. Sorry to hear the larger coat wasn't suitable for your dog, but I am pleased that you were happy with the smaller coat and happy with our delivery times. Kind Regards Claire Customer Services

Posted 5 years ago

Mr Pets is rated 4.9 based on 3,915 reviews