Mr Pets Reviews

Name: Mr Pets
Rating: 4.88

4.9 Rating 3,915 Reviews

100 %

of reviewers recommend Mr Pets

4.9

Based on 3,915 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Email:

customerservices@mrpets.co.uk

Location:

23 voltri street, ,
3192

Write Your review

Tell us how Mr Pets made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Mr Pets 5 star review on 29th November 2019

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good prices and efficient, quick despatch and delivery.”

Helpful Report

Posted 6 years ago

Thank you very much for your review. Kind Regards Claire Customer Services

Posted 6 years ago

“Very happy with the fast delivery but disappointed that I couldn't get through on phone to place order. Also a bit concerned that I didn't receive a confirmation of order which I had to request. The price however is competitive.”

Helpful Report

Posted 6 years ago

Hello Thank you so much for your review. We do send out confirmation emails but unfortunately we had a problem with our sync machine which caused our dispatch emails not to be sent out, I can confirm that this has now been resolved. If you cannot get through to us by phone please do leave us a voicemail and we will get back to you as soon as possible. Thank you once again. Claire Customer Services

Posted 6 years ago

“Quick delivery and reasonably priced.”

Helpful Report

Posted 6 years ago

Thank you for your kind review. It is very much appreciated. Claire Customer Services

Posted 6 years ago

“Our order for The canny collar was processed and dispatched incredibly quickly & the price was the cheapest we found. Excellent service & very happy with the collar.”

Helpful Report

Posted 6 years ago

Hello Thank you so much for your kind review. Best Wishes Claire Customer Services

Posted 6 years ago

“Very quick delivery, good price”

Helpful Report

Posted 6 years ago

Thank you so much for your review. Kind Regards Claire Customer Services

Posted 6 years ago

“Lowest price I have seen for the product I buy ( Joint aid for dogs), also free postage and packing and arrives within a week.”

Helpful Report

Posted 6 years ago

Hello Thank you so much for your kind review. It is much appreciated. Kind Regards Claire Customer Services

Posted 6 years ago

“I ordered a collar, and it arrived very quickly. Thank you”

Helpful Report

Posted 6 years ago

Hello Thank you so much for your review. Kind Regards Claire Customer Services

Posted 6 years ago

“Easy to use website. Fantastic delivery time. Good service all round”

Helpful Report

Posted 6 years ago

Hello Thank you so much for your kind review. It is much appreciated. Claire Customer Services

Posted 6 years ago

“Prompt delivery which was free and very well packaged. I bought a 25g packet of Hikari sinking wafers for my Cory’s which they love. My only disappointment is that i ordered them Jan 2018 and the Best Before date is Feb 2018. Other than that i was very happy with the service.”

Helpful Report

Posted 6 years ago

Hello Thank you very much for your review. We apologise that your item was short dated but we are pleased that you are happy with our service otherwise. Kind Regards Claire Customer Services

Posted 6 years ago

“Mr Pets has always beaten any prices for our pets needs to-date, We have used Mr Pets for a good many years now with out any problems. Hopefully use for many years to come. Keep up the good work Mr Pets, Your customers rely on you and thank you”

Helpful Report

Posted 6 years ago

Hello Thank you so much for your kind review. It is much appreciated. Kind Regards Customer Services

Posted 6 years ago

“Very good price, prompt delivery and no hassle!”

Helpful Report

Posted 6 years ago

Hello Thank you so much for this review. Kind Regards Customer Services

Posted 6 years ago

“Excellent price, service and delivery, thank you so much. ⭐️⭐️⭐️⭐️⭐️”

Helpful Report

Posted 6 years ago

Hello Thank you so much for your kind review. Customer Services

Posted 6 years ago

“Fast delivery and had all the items in stock”

Helpful Report

Posted 6 years ago

Thank you very much for your review. Kind Regards Customer Services

Posted 6 years ago

“Excellent customer service. Would recommend this company to others and will not hesitate to purchase goods again.”

Helpful Report

Posted 6 years ago

Hello Thank you so much for your kind review. Much appreciated. Customer Services

Posted 6 years ago

“Ordered a replacement cat flap. Excellent value for money from Mr. Pets and no additional P&P charges. Product arrived really quickly and was well packaged. I'm about to order another two! I would definitely recommend.”

Helpful Report

Posted 6 years ago

Hello Thank you very much for your review. We are pleased that you are happy with your purchase. Kind Regards Customer Services

Posted 6 years ago

“Always quick and easy to order. Quick delivery with free postage.”

Helpful Report

Posted 6 years ago

Thank you for your kind review. Kind Regards Customer Services

Posted 6 years ago

“First class service with rapid delivery at reasonable costs with free shipping”

Helpful Report

Posted 6 years ago

Hello Thank you so much for your review. Kind Regards Customer Services

Posted 6 years ago

“Very pleased with the excellent service given&speedy delivery. Very competitive prices too.”

Helpful Report

Posted 6 years ago

Hello Thank you so much for your review. Kind Regards Customer Services

Posted 6 years ago

“bought a hatch shaped dog cage. brilliant. really pleased. delivery not as fast as some. It seemed like 3 days before it arrived at the courier even. But still it came on the day stated so overall very pleased. Well done Mr Pets.”

Helpful Report

Posted 6 years ago

Hello Thank you for your review. We are very pleased that you are happy with your purchase. Kind Regards Customer Service

Posted 6 years ago

“Best price for ease flex chews and very prompt delivery .”

Helpful Report

Posted 6 years ago

Thank you very much for your kind review. Best Wishes Customer Services

Posted 6 years ago

Mr Pets is rated 4.9 based on 3,915 reviews