MTC Kitchen Reviews

Name: MTC Kitchen
Address: 77 Metro Way, Suite #1, 77 Metro Way, Suite #1, Secaucus
Rating: 4.44

4.4 Rating 365 Reviews

84 %

of reviewers recommend MTC Kitchen

4.4

Based on 365 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

2018061827

Email:

info@mtckitchen.com

Location:

77 Metro Way, Suite #1,
77 Metro Way, Suite #1
Secaucus
07094

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Anonymous

Anonymous // 01/01/2019

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“Shipping time is slow. Customer service is good. Restocking fee is reasonable.”

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Posted 1 week ago

“While the package shipped out later than expected, it still got there on time. When you contacted me with the news it was shipping late, I realised I needed to change the shipping address due late shipment. Your team proactively cancelled the original order and reordered to the new address. I was so pleased and felt like they respected my time in doing that.”

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Posted 1 week ago

“I refused the delivery and UPS is returning to MTC Kitchen. I placed my order 11/30 the order was not shipped until 12/13/2024”

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Posted 1 week ago

“Ordered 2 knives - both really high quality and sharp. Very happy!”

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Posted 1 week ago

“I like the selection of equipment but the shipping was a little slow. I was informed of the order status and when it would ship. Overall a good experience.”

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Posted 1 week ago

“Amazing cutting board and VERY reasonable price.”

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Posted 2 weeks ago

“Customer support was very diligent in confirming the shipping address, I'm very grateful!”

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Posted 2 weeks ago

“My first time ordering and everything was great. Shipping was very fast, my items were packed up well and so beautiful. The prices are great! I will definitely buy again from MTC!”

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Posted 1 month ago

“Everything went smooth fast shipping I have no complaints!”

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Posted 1 month ago

“fast shipping and great knife, very sharp”

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Posted 1 month ago

“The water stones I ordered were excellent and delivery was very fast. Thank you”

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Posted 1 month ago

“Decent transaction. Pricing and shipping very good. The durability of the Hasegawa board is questionable to me. The price is high and I've had two ordered, the tan larger board looks like or 15 years old, stain easily. Serviceable sure, but they are a mess to look at. Ordered a smaller black one to avoid the staining and that works, but the surface layer has twice the knife damage as the one I've been using for months longer. Almost like the black boards are softer. Yes, I order a scraper which is almost completely useless. Seems the premise is great, the quality okay, the value not so much, and longevity less so.”

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Posted 1 month ago

“Very good. Quick shipping. I will recommend.”

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Posted 1 month ago

“Prices seem crazy high. Shipment included one opened item. They resent and item appeared sealed, but was 1/3 empty. Seems to be a manufacturing problem, not a distribution problem, but they seem to be aware of the problem and still charge crazy high.”

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Posted 1 month ago

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Posted 1 month ago

Thank you for placing your order with us. We're sorry that your order wasn't right. If you ever receive items that are damaged, defective or if something seems wrong with the order, please contact us at 201-806-1827 or info@mtckitchen.com so we can address the issue right away.

Posted 1 month ago

“Excellent”

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Posted 1 month ago

“Nice store. Had exactly what I was looking for.”

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Posted 2 months ago

“Quick and easy purchase and shipping - customer service rep was professional and prompt”

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Posted 2 months ago

“Excellent store with great selection!”

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Posted 2 months ago

“Delivery was fast”

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Posted 2 months ago

MTC Kitchen is rated 4.4 based on 365 reviews