MTC Kitchen Reviews

Name: MTC Kitchen
Address: 77 Metro Way, Suite #1, 77 Metro Way, Suite #1, Secaucus
Rating: 4.42

4.4 Rating 401 Reviews

83 %

of reviewers recommend MTC Kitchen

4.4

Based on 401 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

2018061827

Email:

info@mtckitchen.com

Location:

77 Metro Way, Suite #1,
77 Metro Way, Suite #1
Secaucus
07094

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“What a wonderful discovery! I love this store. MTC Kitchen has an incredible inventory of quality products that you won't find anywhere else. The store is quick to communicate, the packaging is superior and the shipping is fast. Very recommended!”

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Posted 1 year ago

“The Japanese style suribachi and suribogi are both very nice quality and I would expect to get many years of service out of them. Very Happ with my purchase experience.”

MTC Kitchen 5 star review on 7th August 2023

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Posted 1 year ago

“I like it because the price is good”

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Posted 1 year ago

“I'm satisfied that the item I've been looking for was available. However, it was inconvenient that I could only order one of the items. Therefore, I would have to do a separate order with separate shipping fee (which was almost the same price as the item I ordered) to have a backup in my pantry. Not happy about that.”

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Posted 1 year ago

“Amazing customer service! I had a small issue, but they took it seriously and fixed it without hassle. Plus the sharpening stuff I got was a good deal and high quality.”

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Posted 1 year ago

“Nice product”

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Posted 1 year ago

“MTC takes to long to process and ship orders!”

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Posted 1 year ago

Thank you for your feedback. We aim to ship customer orders within 3 business days, but sometimes during high order volume periods, we need additional time. The delivery date range shown at checkout is going to be the most accurate delivery time frame. If you need an order delivered by a certain day, please send us an email to find out the exact shipping date of your current order. We will do our best to get your order to you as fast as possible!

Posted 1 year ago

“I have ordered twice now from MTC and both times have been completely satisfied. Shipping is prompt and items arrive intelligently packaged to protect them. Selection of dinnerware is good and prices better than most other places. My Japanese dinnerware collection has been enhanced by a variety of pieces from MTC and they are authentic and beautiful.”

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Posted 1 year ago

“Good customer service and prompt delivery”

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Posted 1 year ago

“Brook was exceptional at assisting me with the difficulty with UPS shipping costs. If you don't correct the shipping estimates soon you will be losing sales. I enjoy the kitchen products but hesitate on ordering in the future due to shipping costs.”

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Posted 1 year ago

“Placed my order July 7th. Today July 18th and the order still not shipped. The issue is if you are out, let me know right after ordering, so I can make other arrangements so my business won't get effected”

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Posted 1 year ago

Hi Ahmad, Thank you for your feedback. Sorry for the delays, the items were in stock but we are in a high order volume period which has delayed the overall lead time. We shipped your order on July 14th and it should be delivered on the 20th. Please contact us at 201-806-1827 or info@mtckitchen.com for any questions. We expect to go back to regular 3-5 business day lead times in the upcoming week.

Posted 1 year ago

“i like it”

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Posted 1 year ago

“Great selection of items that were very well packaged for a fast and safe delivery.”

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Posted 1 year ago

“MTC is literally the greatest and I wouldn’t be the chef I am today with everything y’all do for the industry.”

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Posted 1 year ago

“It was great.”

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Posted 1 year ago

“I love the rubber cutting board I ordered from you. However, as I figured it is really big and I dont need it that size unless I'm preparing lots of stuff for the holidays. Do you have something that's about 8x12" rubber? I would be very interested. Thank you for the great rubber cutting board. Mat G.”

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Posted 1 year ago

“I love your products this is my second order and i found some containers lid are flat each package i find at least 4 or 5 lids.. its B 2. Trying to order soon but how do I request to those lids prevent from getting damaged. Or if i have alots damaged do we have refunded or reimbursed it? Thanks!”

MTC Kitchen 5 star review on 10th July 2023

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Posted 1 year ago

“********** E x c e l l e n t *********** The products and packaging are superb!”

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Posted 1 year ago

“Very good selection of product. The price was very good. The customer service excellent and careful. The shipping was fast and the packaging offering a very good protection. Very well done MTC!!!”

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Posted 1 year ago

“Thank you”

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Posted 1 year ago

MTC Kitchen is rated 4.4 based on 401 reviews