MTC Kitchen Reviews

Name: MTC Kitchen
Address: 77 Metro Way, Suite #1, 77 Metro Way, Suite #1, Secaucus
Rating: 4.42

4.4 Rating 401 Reviews

83 %

of reviewers recommend MTC Kitchen

4.4

Based on 401 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

2018061827

Email:

info@mtckitchen.com

Location:

77 Metro Way, Suite #1,
77 Metro Way, Suite #1
Secaucus
07094

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MTC Kitchen 5 star review on 8th April 2025

MTC Kitchen 5 star review on 20th February 2025

Christopher W

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good no issues with my purchases. My husband is a chef at one of the biggest and elegant hotels in the city, I wanted to get him something he'll love.”

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Posted 2 years ago

“Very good.”

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Posted 2 years ago

“awesome! easy to order, quick to reply and wonderful packaging- wrapped really well, and quick to ship! thank you!”

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Posted 2 years ago

“Shipping costs are way too high compared to other vendors. Shipping time is also much longer compared to other vendors. The order was placed on 11/28/22, and it was not received until 12/13/22. Considering it was a $250 order, it seems like the shipping time and costs can be improved. I have received orders from vendors, Knifewear and Cook's Edge, both in Canada, for free shipping, and the order arrived in less time!”

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Posted 2 years ago

“Great selection. Solid pricing. Fast shipping. An all around pleasant shopping experience.”

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Posted 2 years ago

“I would love to write a glowing review if I ever received this product. However UPS claims to have delivered it and MTC Kitchen has not let me know what they plan to do about. Have not received product and have not received a replacement nor have I been offered a refund. Someone is benefiting from the sales but, it’s at the customer’s expense.”

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Posted 2 years ago

“When I emailed MTC Kitchen about the status of my order after not seeing it shipped for a week during their holiday sale, they immediately responded they were slammed by their holiday sale (It was a fantastic sale and I can understand why!) and the next day my order was processed and arrived here in two days. Excellent customer service response for excellent products. And I do appreciate how they custom craft their cardboard shipping containers for each order for excellent protection for the shipped product.”

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Posted 2 years ago

“Always good....when items are in stock. Bowls worked perfectly for us as the old ones we got 5 years ago were a bit to big.”

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Posted 2 years ago

“excellent, have no problems with the website + + ++ + + very easy”

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Posted 2 years ago

“MTC kitchen staff promptly answered my questions about a product and helped me get exactly what I needed. They packed my shipment very carefully. I wouldn't hesitate to use them again.”

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Posted 2 years ago

“Fast and efficient and at a great price.”

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Posted 2 years ago

“last 2 emails weren't replied. the 20% off code didnt work on 2main sku's i wanted to buy because they were OOS and miraculously came back in stock within a week or the code expiring...”

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Posted 2 years ago

“excellent experience”

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Posted 2 years ago

“Excellent, the product came sooner than expected...”

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Posted 2 years ago

“Great service Yea”

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Posted 2 years ago

“I am so happy with my knives and stones. Masa was an incredible help in making this large purchase. I cannot wait to buy my next one from you all.”

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Posted 2 years ago

“Every time I have ordered from MTC Kitchen, and it has been 3 or 4 times, the experience has been stellar. Prices were the best. Packaging was beyond great. Shipping time was prompt. I will be shopping MTC Kichen for a long long time.....”

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Posted 2 years ago

“MTC Kitchen website was easy to navigate and order items. Unfortunately when the cutting board arrived it was damage. When I called MTC they apologise and offered a full refund or replacement. This makes ordering from MTC no hassles or worries.”

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Posted 2 years ago

“Wonderful selection and shipping was fast. Everything came well packaged and nothing was damaged, I ordered sharpening stones and they were individually bubble wrapped and then bubble wrapped as a whole so they did not move in shipping. I checked them thoroughly and everything looked and is performing wonderfully. I will be purchasing again in the future.”

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Posted 2 years ago

“Excellent product and fast delivery.”

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Posted 2 years ago

MTC Kitchen is rated 4.4 based on 401 reviews