My Car Check Reviews

Name: My Car Check
Address: My Car Check, Strata House, Kings Reach Road, Stockport
Rating: 4.51

4.5 Rating 4,531 Reviews

89 %

of reviewers recommend My Car Check

Company Reviews

Questions

Metrics

4.5

Based on 4,531 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

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Email:

support@mycarcheck.com

Location:

My Car Check, Strata House, Kings Reach Road
Stockport
SK4 2HD

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Misleading. No HPI report included. Poor service. Assume I'll get no feedback.”

Helpful Report

Posted 8 years ago

Hi Sean, can you please supply more information about your issue so that we can investigate further. Are you suggesting that we did not provide the vehicle check report? The report loads up immediately after purchase and you are sent an email with confirmation with a link allowing you to view it online again for another 30 days. Please contact us at customercare@mycarcheck.com or 0330 331 0030. Thanks.

Posted 8 years ago

“The report on the car I was going to buy didn't match the report from the dealer. The dealer had an cat D write off on there report he had, but it was from a previous registration plate on the car that the previous owner took with them and some how was showing up under my registration.”

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Posted 8 years ago

Hi James, if you need any further assistance please do not hesitate to contact us at customercare@mycarcheck.com or 0330 331 0030. Thanks.

Posted 8 years ago

“The finance has been paid now, Why has it not updated?”

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Posted 8 years ago

“Disappointed with the lack of clarity of the report, ended up buy an HPI check anyway. No detail given re. outstanding finance, only a number to call given. HPI check gave full info with no further research needed. Would like a refund if possible.”

Helpful Report

Posted 8 years ago

Hi Max, we're very sorry to hear the report wasn't able to fully assist you automatically. In some instances we highlight our number on our report because there may be complicated issues with the finance. We provide provide the number so you can call us and we can assist you further. I have passed our comments and request to our customer team who should be in contact with you shortly. Thanks.

Posted 8 years ago

Hi Max, we've investigated your issue further and can confirm that we did highlight the vehicle had outstanding fiance, therefore we provided the warning as required,a s stated in our product description. However I understand your comment about having to call our call centre for more information, which is an extra service we offer free of charge, which is there to offer guidance and support to ensure you follow the correct procedure, especially if you still wish to purchase the vehicle. Thanks.

Posted 8 years ago

“What a useful tool. The information I received answered all the questions I had. There was even a range of valuations which were interesting too.”

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Posted 8 years ago

“Very useful and easy to use”

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Posted 8 years ago

“Excellent”

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Posted 8 years ago

“Very disappointed that it came back with no mileage check for the vehicle. Why not?”

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Posted 8 years ago

“Quick and efficient service. I also needed to call to check on any outstanding finance and was greeted by a very competent advisor. Would highly recommend my car check to anybody.”

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Posted 8 years ago

“Keep up the goo work”

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Posted 8 years ago

“Keep up the goo work”

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Posted 8 years ago

“Good reports”

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Posted 8 years ago

“All the info you need for a tenner”

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Posted 8 years ago

“Very useful”

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Posted 8 years ago

“Gave me the information needed, however a bit overpriced for electronic data.”

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Posted 8 years ago

“Quick and easy to use to check a car before buying - would recommend.”

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Posted 8 years ago

“Level of detail was ok, however, the check missed one MOT which was issued in 2014, therefore I think the report I paid for was incomplete. You can get some of this information for free by using the .GOV.UK website MOT and car tax checker, and it seems more complete, giving you reasons why cars failed their MOT and all advisory notices.”

Helpful Report

Posted 8 years ago

Hi Mr Packham, apologies this information was not complete, we rely on our data providers to provide full information. It seems on this occasion it was not complete. Rest assured that we are currently in the process of increasing the range of data we provide and this should be available soon. Thanks.

Posted 8 years ago

“As a gold service customer there should be a feature that shows you the current owners name so that it matches with look as there are people who own a vehicle but put it in some one else's name. Thanks”

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Posted 8 years ago

“The service was great, but I am convinced that my email address was passed on to third parties as I have received an unbearable quantity of spam since to the point that I may now have to change my email!”

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Posted 8 years ago

“So glad we used you car was on hip”

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Posted 8 years ago

My Car Check is rated 4.5 based on 4,531 reviews