My Car Check Reviews

Name: My Car Check
Address: My Car Check, Strata House, Kings Reach Road, Stockport
Rating: 4.51

4.5 Rating 4,531 Reviews

89 %

of reviewers recommend My Car Check

Company Reviews

Questions

Metrics

4.5

Based on 4,531 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

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Email:

support@mycarcheck.com

Location:

My Car Check, Strata House, Kings Reach Road
Stockport
SK4 2HD

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I use them all the time, but have noticed the have reconfigured the £1.99 deal to give no finance history info...This is a very poor way to go...You now have to buy the £9.99 deal to get the whole deal plus a guarantee indemnity allegedly...Last time i used them was January 2016...I am getting slightly fed up of doing these online reports, wondering if anyone's listening?..Take not it wont be long before a competitor steps up and takes the work, so please lets have the finance history back in in the £1.99p package... You asked me to write this piece by email my answer is my own personal opinion or point of view on a basis of a paying customer...”

Helpful Report

Posted 4 years ago

Hi Jon Thanks for using My Car Check on an Alfa MiTo. Unfortunately we've never offered Outstanding Finance at this level of vehicle check. Our Basic product replaced our Classic check in 2018. The Classic check used to be priced at £2.99 however the comparable Basic check is only £1.99. This level of check doesn't and didn't include finance information. If outstanding finance and a guarantee are important to you, we do offer a single check for £9.99 but our 3 bundle at £14.99 is very popular (that's a saving of 50% per check) If you have any further issues or want more information, please contact us here https://www.mycarcheck.com/contact-us Thanks again for using our service. My Car Check Team

Posted 4 years ago

“Good value for little money”

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Posted 4 years ago

“Well worth the money. I would use them again.”

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Posted 4 years ago

“The app worked well, and the results of the vehicle check were returned almost immediately. Highly recommended.”

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Posted 4 years ago

“Expensive as when you buy more than one car check options it should give you a longer time but it expires quick!”

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Posted 4 years ago

Hi Farooq Thanks for using My Car Check and buying a 3 bundle. We've looked into you account and can see that you've used 1 of your checks and have 2 left to use. These don't expire so you can use these whenever you need. To use one of the credits, login on the website, iOS or Android app, enter a reg number, then select Comprehensive check, on the payment pages choose 'Redeem credit' or 'Use credit'. Thanks again for using My Car Check. If you have any further issues, please get in touch at https://www.mycarcheck.com/contact-us Thanks My Car Check Team

Posted 4 years ago

“A great site, easy to understand and use.”

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Posted 4 years ago

“Old site was better... Can't find a contact number... staff were very helpful.”

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Posted 4 years ago

“Great app. Gave us peace of mind when buying a new car.”

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Posted 4 years ago

“Excellent service”

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Posted 4 years ago

“Purchased Comprehensive check which showed all clear. I purchased a vehicle based on this information. Few week later i run HPI check and it shows as stolen/recovered! Now this cars value is lower than what i paid. Have emailed Customer services and received we passed your complaint to other department. It's now been 8 days and no reply or updates to any of my chase-up emails.”

My Car Check 1 star review on 22nd May 2020

Helpful Report

Posted 4 years ago

Hi Mark, We are sorry for the delay with your query. We are investigating this matter for you. Please can you respond to the email we sent you. We need to obtain further information. Look forward to hearing from you Regards, My Car Check Team

Posted 4 years ago

“Great comprehensive check to give you ease of mind when looking for information on a car! Helped me when i was looking for a new but used vehicle.”

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Posted 4 years ago

“Best ever car checker and very good price.”

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Posted 4 years ago

“Stopped me buying a stolen audi a5, thank god I did the hpi ! Best 9.99 I'll ever spend saved with 10 grand ! Thanks”

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Posted 4 years ago

“Very useful service which I have used for two earlier purchases and am using again for a third purchase.”

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Posted 4 years ago

“Using this service prevented me from buying a car that had been written off in 2015. The seller was fully aware but had chosen to hide it by not putting it in the ad, even though he knew it was meant to be a first car for my daughter's birthday! Thank you My Car Check!”

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Posted 4 years ago

“It was good and quick service”

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Posted 4 years ago

“Thanks to this site I was able to find inconsistencies in the car I was going to buy. This site is amazing thank you again”

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Posted 4 years ago

“It did exactly what I wanted it to do. I received the information I was after and I am very happy with the service”

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Posted 4 years ago

“Not happy, came up with a insurance stolen marker on a vehicle I checked with yourselves and other checks from other suppliers say it’s not on the data base as stolen. I would appreciate if you could give me some more information on this please.”

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Posted 4 years ago

Hi Luke, Thank you for getting in touch. We are sorry to hear you are not happy with the results you received from your vehicle check. We would like to discuss this with you in more detail. Please can you respond to the email we have sent you, please check the inbox of the email address you used when setting up your My Car Check account. Regards, My Car Check Support Team,

Posted 4 years ago

“Great app, use it all the time it’s so quick and easy! And the basic check is so cheap, it’s mad not to use it!”

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Posted 4 years ago

My Car Check is rated 4.5 based on 4,531 reviews