My Car Check Reviews

Name: My Car Check
Address: My Car Check, Strata House, Kings Reach Road, Stockport
Rating: 4.51

4.5 Rating 4,531 Reviews

89 %

of reviewers recommend My Car Check

Company Reviews

Questions

Metrics

4.5

Based on 4,531 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

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Email:

support@mycarcheck.com

Location:

My Car Check, Strata House, Kings Reach Road
Stockport
SK4 2HD

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good fast service and very comprehensive for the cost”

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Posted 8 years ago

“keep it up”

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Posted 8 years ago

“I did a check on a car I was supposed to be viewing and it came back as finance owed. I told the seller, who was adamant all finance was cleared 5 months ago. He contacted his finance company who confirmed this and he did a HPI check of his own which also showed it as clear. I now may miss out on the car. Will not use again.”

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Posted 8 years ago

Hi Karl, thanks for leaving your comment. We're really sorry to hear we could not help you as you anticipated. We rely on a wide range of data suppliers to provide accurate and up to date information to our customers and it seems this time the information was not up to date. Please contact us on 0330 331 0030 or customercare@mycarcheck.com and we will investigate further for you.

Posted 8 years ago

“Basic check provides enough information for you decide whether to buy or not. Only thing is it doesn't include finance check and you have to register with My car Checkley within 30 days of joining or else they erase your car check!”

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Posted 8 years ago

“I have used the free Mycarcheck app to run basic checks on vehicles in the past but chose to dig deeper on a car I was interested in buying. I chose the mid-priced service which provided a raft of details covering issues such as outstanding finance to VIN check. I am really pleased with the ease of ordering and paying for the check via PayPal and I received an immediate report followed up very quickly with an email confirmation where I was able to print the report for future records. There are cheaper services out there but for the sake of less than £10 against the car price of several thousand, it represents something of a bargain and one I would highly recommend. Although the company I am buying the car off will carry out their own HPI check, for me it just removes any lasting doubts about the authenticity of the car. Would highly recommend the service.”

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Posted 8 years ago

“Helped to resolve issue. Would use again.”

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Posted 8 years ago

“Hopeless. I actually had more information about this vintage vehicle before requesting details and some of the details provided were actually incorrect. Really unhappy about this service and cannot recommend it.”

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Posted 8 years ago

Hi Bill, we're really sorry to hear you didn't get what you needed from our service. As you're aware, the vehicle you searched is well over 80 years old, and as such, much of its history pre-dates some of the systems and databases where we get our data from. In instances such as this, vehicle provenance checks might not always be able to give you the information you need. We have sent you a full refund, as you point out, the data we hold was not what we would consider as adequate for your needs. Thanks.

Posted 8 years ago

“Great company, highly recommend you to friends and family. Instant information on cars via text or on your site.”

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Posted 8 years ago

“Good service, good information about the car, and good value. I would definitely recommend taking the option that includes checking to see if there is finance outstanding for the sake of a few extra pounds. Would have given 5 stars except that the car values given were way way off the mark (far too low)”

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Posted 8 years ago

Hi, thanks for your great feedback, we really appreciate that. We're sorry that you felt our valuation data was not accurate. We utilise a wide range of information to generate our valuations, but rest assured we are always looking to find ways of making it more accurate. Thanks again.

Posted 8 years ago

“I almost did not bother checking the car I was interested in but glad I did as the results showed that the car was a Cat D write off 2 years ago. The owner of the car did not know as it was a Cat D and was shocked when I told him. I did not proceed with the purchase. Thank you for the car check it was very usefull”

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Posted 8 years ago

“I'm so glad I done the check. It was a resonable price. & it gave me piece of mind. Will use it again.”

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Posted 8 years ago

“After paying 9 pounds for a "Gold" history check, I was provided with incorrect data regarding finance on a car I had viewed. The HPI report claimed that money was still owed on the vehicle. After further investigation, the car was later found to have no outstanding finance (2 separate sources: the dealer who sold the car & another HPI company). I also noticed some of the technical specs were incorrect (which cost extra). Clearly the data is either out of date or simply wrong. I won't be using mycarcheck again, I feel like I've wasted my money..”

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Posted 8 years ago

Hi Marc, we're very sorry that your experience with us was a negative one. We source our data from a wide range of places, many of which other car check companies utilise too. Whilst we aim to get data 100% accurate, we do have to rely on our providers to be accurate. That includes finance data. Some sources can experience delays, especially for finance that has recently been cleared. Again, we're very sorry you had a bad experience with us. Thanks.

Posted 8 years ago

Hi, can you confirm how you did the check? If it was by the iphone app, please click on 'Report a Problem' when your iTunes receipt comes through. We have no way to refund iPhone checks, but can attempt to resolve this if you follow those instructions. Thanks.

Posted 8 years ago

“The one thing I would have liked would have been to obtain information about the dealer who supplied the car originally and if it had a service record at any stage.”

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Posted 8 years ago

Hi Peter, thanks for your feedback. We're always looking for ways to improve our report, and your suggestion sounds good. Thanks.

Posted 8 years ago

“Quick and easy to use Stella service! Customer support is excellent”

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Posted 8 years ago

“Not very clear as to how much information needed further check but that which was provided was very useful. This vehicle was not listed on the DVLA site, but the facts provided here seemed accurate.”

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Posted 8 years ago

“RECOMMENDED. I USED THIS AFTER HAVING A BAD EXPERIENCE WITH A REPORT FROM A LARGE COMPANY. tHE REPORT FROM THIS COMPANY WAS FAR BETTER. THE ALSO SENT A GUARANTEE BY POST WITH INE DAY. tHIS WAS INCLUDED IN THE VERY LOW PRICE BUT THE LARGE GREEDY COMPANY WANTED £3.50 EXTRA. i KNOW ITS NOT A FORTUNE BUT ITS THE PRINCIPLE. WILL DEF USE THIS COMPANY AGAIN”

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Posted 8 years ago

“Very professional and the level of details provided is very good. I use this as a quick guide when looking to buy a vehicle. Better to spend a few pound than get ripped off.”

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Posted 8 years ago

“Quick, reliable service. Will definately use again”

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Posted 8 years ago

“Good and satisfied.”

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Posted 8 years ago

“very good great”

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Posted 8 years ago

My Car Check is rated 4.5 based on 4,531 reviews