My Car Check Reviews

Name: My Car Check
Address: My Car Check, Strata House, Kings Reach Road, Stockport
Rating: 4.51

4.5 Rating 4,528 Reviews

89 %

of reviewers recommend My Car Check

Company Reviews

Questions

Metrics

4.5

Based on 4,528 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

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Email:

support@mycarcheck.com

Location:

My Car Check, Strata House, Kings Reach Road
Stockport
SK4 2HD

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My Car Check 1 star review on 13th May 2021

Annoyed Seller

My Car Check 5 star review on 21st October 2020

Gareth Shaw

My Car Check 5 star review on 8th July 2020

Osazuwa Omede

My Car Check 1 star review on 22nd May 2020

Mark

Anonymous

Anonymous // 01/01/2019

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“Not showing mileage! I checked with other hpi checkers and they showed mileage”

Helpful Report

Posted 5 years ago

Hi Mantas Thanks for using My Car Check. We are provided mileage data from sources other than the MOT. As the vehicle searched was less than 3 years old we have to rely on whether the garages used by the seller subscribed to our partners. Other check companies may source there data from other providers. Unfortunately it's not a shared pool of data for every company who provides checks to share. We're sorry for any inconvenience caused. Many thanks My Car Check Team.

Posted 5 years ago

“Excellent app and well worth it”

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Posted 5 years ago

“Tells me DO NOT BUY CAR and email them to find out why. They do not email back or message back via social media message. Useless”

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Posted 5 years ago

Hi Shannon Thanks for using My Car Check. We're really sorry that you've not received the level of service you would expect from us. We had communicated via social media but unfortunately we'd not given you the answer you required. This fall's below our performance standards and we'll be reviewing what went wrong to ensure this doesn't happen again. Once again really sorry for the poor experience, this is not a representative example of our service. Please accept our apologies. Thanks My Car Check Team

Posted 5 years ago

“Excellent value, information received from My Car Check matched exactly the information on the hpi report which car dealer gave me later.”

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Posted 5 years ago

“Terrible. Gave false info that car had outstanding finance but it had none and two checks with other sites showed it was clear! Would never use again as havnt replies to emails about it”

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Posted 5 years ago

“Nice review however was expecting at least a range of valuation costs of the vehicle. Would be good to get an idea of how much to pay like the other hpi checks for the same price”

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Posted 5 years ago

“I have credits but can not locate, I emailed for a resolution but no reply. I had to purchase another bundle but I still want a reply to my email.”

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Posted 5 years ago

“Excellent and speedy review Bought the van because of the details given”

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Posted 5 years ago

“Good but was much better when you had the number to phone for assistance with outstanding issues. Now you have to email an wait hours or days for a reply. In the meantime you may have bought the car. Bring back your customer service call centre”

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Posted 5 years ago

“Mycarcheck it's very good hpi very reliable saves you buying dogy cars”

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Posted 5 years ago

“For £1.99 you get to know very detail of your car or the car you are buying. Excellent ☺”

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Posted 5 years ago

“I have used this service several times now(the multi pack is good value and easy to use) and found that it is very straight forward and provides more information than I expected. Very helpful in whittling the short list of potential purchases down. Only criticism would be the "print" option does not size with A4 print on my computer set up and most of the info is lost. No problem if I remember to print from my drop down list.”

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Posted 5 years ago

“Emailed the contact is address about a query flagged up in search, 2 days on still heard nothing.”

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Posted 5 years ago

Hi Thanks for using My Car Check, we're really sorry that we've not responded to your request in an appropriate timescale. We'll look into our processes to understand how this has happened. We've spoken to the customer care team and they're looking into it now for you. Really sorry for the inconvenience. Thanks My Car Check Team

Posted 5 years ago

“Very easy to use and a brilliant way of showing the history of the car,”

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Posted 5 years ago

“Excellent report for a £9.99! I wanted the £30K guarantee so decided to pay more. Very thorough and easy to access after log in. I searched through many many companies and this one kept coming up tops in various reviews so I took the plunge. Have not regretted it!”

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Posted 5 years ago

“Told us things we didnt think to ask about.”

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Posted 5 years ago

“Very pleased. Better value for money than the "BIG" names. Comprehensive info about a second hand car I was in the process of purchasing. Would recommend and will definitely use again if needed.”

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Posted 5 years ago

“A very quick and thorough check took no time”

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Posted 5 years ago

“Very good response & service. I'm so happy. Thanks”

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Posted 5 years ago

“Easy to use and a good price for basic checks”

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Posted 5 years ago

My Car Check is rated 4.5 based on 4,528 reviews