My Car Check Reviews

Name: My Car Check
Address: My Car Check, Strata House, Kings Reach Road, Stockport
Rating: 4.51

4.5 Rating 4,528 Reviews

89 %

of reviewers recommend My Car Check

Company Reviews

Questions

Metrics

4.5

Based on 4,528 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

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Email:

support@mycarcheck.com

Location:

My Car Check, Strata House, Kings Reach Road
Stockport
SK4 2HD

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My Car Check 1 star review on 13th May 2021

Annoyed Seller

My Car Check 5 star review on 21st October 2020

Gareth Shaw

My Car Check 5 star review on 8th July 2020

Osazuwa Omede

My Car Check 1 star review on 22nd May 2020

Mark

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Was about to purchase a car from a private seller but was told they had lost the log book. A friend suggested doing a car check with Mycarcheck, paid the fee and within a matter of minutes the check flagged up car rightoff. Money well spent doing the check. Thank you.”

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Posted 5 years ago

“Rip off, thought it was £1.99 to unlock the info you used to get for free, was for one car only, every app gets greedy in the end 👎”

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Posted 5 years ago

Our product information and prices are very clear. Our products (including the app) is specifically to be used as a vehicle checker. We recently changed our app and removed data that we were no longer able to show for free. Unfortunately that removed a feature that some users had been able to use for free. To be clear, that was not the purpose of our app, it was an unintentional benefit to some users who were not using the app for its intended purpose. Thanks.

Posted 5 years ago

“Found a car for sale on Facebook, very cheap .Decided to check it out, looked at dvla not check an found it had only done 1000 miles between 2018 and 2019 mots.so I decided to do a check on it's history. My car check was the one that looked good to me .was I pleased I did this as results showed the car had been a cat c right off.phew. near miss.”

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Posted 5 years ago

“Much cheaper than competitors and the report was pretty comprehensive.”

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Posted 5 years ago

“Not happy with the new updated version all my previous checks have gone”

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Posted 5 years ago

Hi, many thanks for your feedback. When we set about re-building our new website and app, saving, converting and presenting old data was a big challenge. So we carried out research to understand the need for it. This research suggested that there was little value in a customer accessing old checks, particularly free look-ups, therefore we did not build it in to the new website and app. We hope that you check back with us in the future and are able to utilise some of the useful and interesting features we'll be releasing over the coming months. Many thanks.

Posted 5 years ago

“Buying a cheap motor money's tight this basic cheek really helped me make sense of it all and cheek cars past”

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Posted 5 years ago

“Perfect app good value for money”

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Posted 5 years ago

“Very quick service thank you”

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Posted 5 years ago

“I checked out two cars. The 2nd advised me that finance was still outstanding and gave the name of the finance company. However on checking with the company they informed me that this was no longer the case and that the updated records can take up to six to eight weeks to be updated. Something to be aware of. Apart from that excellent value for money and very informative.”

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Posted 5 years ago

“Quick & easy to do, very helpful info.”

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Posted 5 years ago

“Nice to know my old car from 92 hasn't been scrapped after my ownership but instead exported. :)”

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Posted 5 years ago

“Very quick and easy to use.. cheaper thn other sites”

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Posted 5 years ago

“Gives some reassurance before buy a used vehicle”

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Posted 5 years ago

“I have used this app on a daily basis for the last 2 years. I am really disappointed with the latest update. I really liked the simplicity of the previous version, it was very easy to use compared with the new version. I paid £1.99 for the basic info on a car, however it was not made clear that this was for each car, not for a month/year membership etc. I took the gamble and it didn’t pay off. Feel like I have been robbed. Sadly I will not be using this app as often as before. Based on the latest version, I won’t be so enthusiastic about the app to friends.”

Helpful Report

Posted 5 years ago

Hi, our products and pricing is very clear. We do not sell memberships or subscriptions, therefore it was your assumption that it was a subscription. However, we will take this feedback and can consider how we can improve our messaging. Thanks.

Posted 5 years ago

“Indeed I am surprised when I checked a car with your service. You said that there is finance on a car, but the seller told me that there wasn’t. Then Ichecked with 2-3 different providers. All were clean. Then I checked secınd time with you, your system still says there is finance. I may wasted my money? Maybe you are checking the old records?”

Helpful Report

Posted 5 years ago

Hi, thanks for your feedback. We rely on finance companies providing us with their most up-to-date information, and as you can imagine, this can sometimes be delayed. Our advice would be that it is always better to be alerted to possible finance records which can be clarified, than buying a car not knowing it had finance, so never a wasted effort to do a check. Our guidance is always to contact us or seek further information from the seller (or an alternative check), which you did, as you can always get swift clarification. Thanks.

Posted 5 years ago

“I would not even think or consider to buy a used car before I refer to mycarcheck.com They give full car history and necessary advise. So reliable and efficient.”

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Posted 5 years ago

“Simple site to use and informative information provided in an easy to read format”

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Posted 5 years ago

“Very easy and helpfull. Thankyou”

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Posted 5 years ago

“Really expensive, why isn't this information just available to check online for free? Seems to be an issue of safety and piece of mind only for those who can afford it.”

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Posted 5 years ago

Hi, unfortunately, none of this data is available free anywhere. The best way to look at this is to ask yourself the question "what can I afford to lose?" not "what can I afford to pay?". Paying £1.99 or £9.99 instead of risking thousands of pounds, the safety of yourself, your family/friends or other road users or simply breaking the law, is a very small fee. We used to equate it to getting a survey done when buying a house, or other insurance products, where, you resent paying for them, but it's better to have them, than the risk of not. Hope that helps. Thanks.

Posted 5 years ago

“The best part about this app is it was free when checking registration plates for example you couple see engine size, make, colour ,model. However now you have to purchase this information for £1.99, gives great details about the vehicle but at £1.99 each time it can get quite expensive. However I love the new layout of the app but it’s just very pricey.”

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Posted 5 years ago

Hi, thanks for your feedback. BHP and some other pieces of data were missing by mistake and we are looking to resolve them ASAP. In other instances, we are contractually bound not to show some data where we provide it for free. We will be looking at ways we can provide more data to our users in the future. Thanks.

Posted 5 years ago

My Car Check is rated 4.5 based on 4,528 reviews