MyCozyBoots Reviews

Name: MyCozyBoots
Address: 2968 Patina Ct, Camarillo
Rating: 4.59

4.6 Rating 2,713 Reviews

90 %

of reviewers recommend MyCozyBoots

Company Reviews

Metrics

4.6

Based on 2,713 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	2.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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MyCozyBoots 5 star review on 14th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I chose hard-to-find Ribbon Red Ugg boots and the shipping was quick and customer service on point. I walk with confidence and my snappy red boots are the envy of many.”

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Posted 23 hours ago

“I am so upset I have contacted my cozy boots and requested a return at day 15 and I have not heard anything back from the company. I would not buy anything from this site and will hit up social media.”

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Posted 1 day ago

“Quick delivery! Love my boots”

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Posted 3 days ago

“I placed an order weeks ago. It was shipped but has yet to be delivered. I have reached out twice to get an updated or have someone contact me with no response. So they have my money but I have no boots. Really disappointing. Think twice before purchasing.”

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Posted 1 week ago

“Prices were reasonable, package arrived in a timely manner and it was just what I was wanting.”

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Posted 1 week ago

“I am very unhappy with your company. I ordered $160 UGH shoes and you sent me 2 different size shoes. One size 8 and one size 9. And now your charging me a $20 shipping fee to send it back to you? That is ridiculous. -Andrea Atkins”

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Posted 1 week ago

“Boots so comfortable and feel good! Fast shipping! This is my 4th pair of uggs from Cozy boots.”

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Posted 1 week ago

“I have sent a couple emails and even called the number listed no one is yet to reply on how I need to exchange for a bigger size. However receiving my original order was quick and fast. I just wish I could exchange my order so I can actually wear my boots.”

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Posted 1 week ago

“Easy purchase with great communication.”

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Posted 1 week ago

“⁰ true two size ultra comfortable standard Ugg boot with a classic sparkle, i'm getting constant compliments. Who smiles from people who notice my boots 😊 thank you. I could not find this style on the retail market.I have a pair of silver ones, but these sparkle way more than the silver ones did”

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Posted 1 week ago

“I have no problem with the boots except they just did not fit me. My complaint is customer service. Iit is impossible to get in touch with customer service. I left 3 voice messages & emailed 3 times with a question about returns, to this day (it’s been 3 weeks) I never heard back from the company. That is just absolutely unacceptable. So if you are ordering something, you know 100% will work for you. I’m sure the product will be fine. But can’t expect to ever get in touch with Customer Service.”

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Posted 1 week ago

“I love my Ugg boots from My Cozy Boots”

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Posted 1 week ago

“Shipped quickly, cheaper than original price, and literally everywhere else was sold out, it is officially a hard to find item. Overall really impressed, will shop again.”

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Posted 1 week ago

“Boots w a y too small. Cost $20 to ship back. Poor choice for me.”

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Posted 1 week ago

“Being the last available pair, I was concerned about the quality of the shoe I was going to receive. When I received the Ugg boots that were sold out in many places. The pair was very fresh. Excellent condition. Extremely pleased.”

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Posted 1 week ago

“The boots are very nice. They came on time and fit my feet so well”

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Posted 1 week ago

“They sold me counterfeit Uggs, material was extremely poor. They gave me a hard time for the return and kept the $20 for sipping them back. Also customer service is extremely rude. Don’t shop here.”

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Posted 1 week ago

“We looked everywhere for the UGG boots we wanted and finally found them at My Cozy Boots. Great service, super fast delivery and same UGG great quality. We will definitely be ordering again. Highly recommend!! A++++”

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Posted 1 week ago

“My order was shipped quickly arrive right on time for the rain storm. Quality perfect look just like the picture. Comfortable fit. Very satisfied 💝”

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Posted 1 week ago

“I love them fit is good”

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Posted 1 week ago

MyCozyBoots is rated 4.6 based on 2,713 reviews