MyCozyBoots Reviews

Name: MyCozyBoots
Address: 2968 Patina Ct, Camarillo
Rating: 4.60

4.6 Rating 2,680 Reviews

90 %

of reviewers recommend MyCozyBoots

Company Reviews

Metrics

4.6

Based on 2,680 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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MyCozyBoots 5 star review on 3rd December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I placed an order on January 9, 2025 and paid for expedited shipping. Today is January 14, I have not received my order nor can I get in touch with ANYONE here! My tracking info shows my shipment was CANCELLED yet I have sent 7 emails and NO ONE will respond to me! I have filed a FRAUD claim on this company!”

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Posted 12 hours ago

“Terrible experience !!!!crooked they asked me for 99 euros to get my boots cleared from ups although I already paid for 75 euros delivery into France This is misleading the customers without taking responsibility for it”

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Posted 2 days ago

“They gave 2 left feet for my sons Ugg boots for Christmas”

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Posted 2 days ago

“Shipping was fast! I love my boots they are so warm for this OH cold and snowy weather.”

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Posted 6 days ago

“Great product!”

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Posted 1 week ago

“Product was great!”

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Posted 1 week ago

“I ordered UGG slippers & I received worn/used. They were supposed to be NEW slippers. So I returned them & was forced to use their return label which charged me $20. I will never order from this company again. Because of your worn & used product I was charged to return them. You should not advertise a NEW product & send out a USED product also the customer should NOT have to pay for a return label when it was your company’s error…. VERY POOR CUSTOMER SERVICE…..”

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Posted 1 week ago

“Received on time, order was handled professionally. Easy to order web sitel Will order again!!”

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Posted 1 week ago

“sent a pair of shoes i bought my son for christmas and two different sizes and one shoe very worn.”

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Posted 1 week ago

“Horrible company. I have called and emailed 3-4 times to exchange for a different size from a Christmas present I was given. I have emailed from their site, no response and when I email the address from the confirmation email, it comes back to me as undeliverable. My husband totally wasted $120 on uggs that don't fit and I will never hear from them. WHAT A SCAM”

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Posted 1 week ago

“Love my Uggs Tazzlitas!!!!”

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Posted 1 week ago

“Ive owned uggs since 2019. The fabric feels different, though it is so cute and warm.”

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Posted 1 week ago

“Everything was perfect came exactly how I pictured it”

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Posted 1 week ago

“I got my shipment exactly like I ordered just in time for Christmas. But….they didn’t fit my daughter. Thank you for the prompt service on the purchase and return. Great company!!”

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Posted 1 week ago

“Good ship time good quality product”

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Posted 1 week ago

“We purchased 2 pairs of UGG winter boots. Size 7 was purchased, I usually wear a 7 or 7 21/2. The UGG 7’s were enormous on me. I decided to purchase them in size 6 ( fingers crossed ). I do live free returns thanks to Amazon. MYCOZYBOOTS does make you go through some hoops to process a return. The worst part is they charged a $20.00 return fee. Oh well could be higher. The nice thing is they send you a QR CODE for the USPS to scan and BAM ITS DONE. They do require you to box it up.”

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Posted 1 week ago

“Absolutely satisfied with my new boots. Got them for a steal and they came so fast!”

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Posted 1 week ago

“Absolute horrible customer service I sent back a pair of ugg slippers within the time frame allotted and they only refunded half the amount! Can you imagine only being refunded half the amount of an ugg product ? I've never worked with a company as lousy as this I still had to buy a pair of Ugg boots full price and then pay for half of a pair of boots I never even wore from your store ? Absolutely terrible it's sad that you took advantage of someone who wanted to shop at your store”

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Posted 1 week ago

“Still have not received my order (#48736). Tracking info says it has not moved since December 21st. We have been trying to reach y’all, and have left messages, but no one will return our call.”

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Posted 1 week ago

“Comfy!!”

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Posted 1 week ago

MyCozyBoots is rated 4.6 based on 2,680 reviews