MyCozyBoots Reviews

Name: MyCozyBoots
Address: 2968 Patina Ct, Camarillo
Rating: 4.57

4.6 Rating 2,736 Reviews

90 %

of reviewers recommend MyCozyBoots

Company Reviews

Metrics

4.6

Based on 2,736 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	2.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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MyCozyBoots 5 star review on 14th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Items were delivered as advertised and in perfect condition.”

Helpful Report

Posted 1 week ago

“Costumer service is horrible No one in the office to take my calls I been calling for 2 hours straight not one pick up”

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Posted 1 month ago

“Excellent service! Quick return on boots that did not fit. Will definitely use again!”

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Posted 1 month ago

“I had a very disappointing experience with this website. When placing my order for a pair of boots, I accidentally entered the wrong zip code. As a result, the package was automatically returned to the sender. They issued a refund but did not refund the full amount—I paid $189 and only received $139 back. While I understand the mistake was mine, charging a $40 shipping fee seems excessive. When I reached out for clarification, their responses were minimal and unhelpful, with little to no customer accommodation. Poor customer service and unfair refund practices—I would not recommend shopping here.”

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Posted 1 month ago

“Boots as described, arrived on time and very comfortable.”

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Posted 1 month ago

“My boot had a tear in it and trying to contact someone for an exchange is extremely difficult and exhausting!”

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Posted 1 month ago

“These Ugg Boots are so cute. Quick shipping and delivery. I will buy again.”

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Posted 1 month ago

“Excellent selection and great customer service! I definitely will be purchasing more shoes! 👞 👟 😌”

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Posted 1 month ago

“Was SCARED to purchase on the site but I did NICE experience thanks”

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Posted 1 month ago

“Had what I was looking for at a good price. Package arrived within a week. Definitely will order from them again.”

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Posted 1 month ago

“So many options to choose from! Customer service was helpful as well.”

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Posted 1 month ago

“The boots are great I love them!! Will be purchasing again!”

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Posted 1 month ago

“Customer service will not return my phone calls or emails recently. Initial email was responded to but follow up messages are ignored. I had a package that was lost by UPS and a claim has been sent but I have not been refunded my money. It’s been almost 2 months!”

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Posted 1 month ago

“I love my uggs that i orderd and it was a fast delivery”

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Posted 2 months ago

“The cuffs are too tight. The return widow of this seller is only two weeks. I want to return the shoes but I realized I received the shoes 16 days ago. The shoes cost $199. However, The shipment is not free. I paid $10 for the shipment and $7.5 for road protection.”

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Posted 2 months ago

“I chose hard-to-find Ribbon Red Ugg boots and the shipping was quick and customer service on point. I walk with confidence and my snappy red boots are the envy of many.”

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Posted 2 months ago

“I am so upset I have contacted my cozy boots and requested a return at day 15 and I have not heard anything back from the company. I would not buy anything from this site and will hit up social media.”

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Posted 2 months ago

“Quick delivery! Love my boots”

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Posted 2 months ago

“I placed an order weeks ago. It was shipped but has yet to be delivered. I have reached out twice to get an updated or have someone contact me with no response. So they have my money but I have no boots. Really disappointing. Think twice before purchasing.”

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Posted 2 months ago

“Prices were reasonable, package arrived in a timely manner and it was just what I was wanting.”

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Posted 2 months ago

MyCozyBoots is rated 4.6 based on 2,736 reviews