MyCozyBoots Reviews

Name: MyCozyBoots
Address: 2968 Patina Ct, Camarillo
Rating: 4.60

4.6 Rating 2,680 Reviews

90 %

of reviewers recommend MyCozyBoots

Company Reviews

Metrics

4.6

Based on 2,680 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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MyCozyBoots 5 star review on 3rd December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy peasy.”

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Posted 1 year ago

“I received my order next day! Points for speed. I ordered 1 pr of slippers but the online order showed 2 pr. I corrected it to 1 pr but received, and paid, for 2. But because the slippers fit well and I like them, I decided to keep both. Something to beware of.”

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Posted 1 year ago

“Great boots and lightning fast shipping!! Highly recommend!”

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Posted 1 year ago

“Very nice Ugg slippers- received them quickly”

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Posted 1 year ago

“I love the ugh robe I got from here. I was glad to find it! It was much cheaper here than anywhere else. It was delivered when it said it would be as well. No complaints, would definitely buy from here again”

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Posted 1 year ago

“Great boots and service”

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Posted 1 year ago

“Very cozy shoes. I had them before.”

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Posted 1 year ago

“The item I got was one of “No Box” items. The claim for these items is that they are unworn and new. When I received my item, it did appear to be unworn however there were several markings on the straps of the sandals. For the most part they are on the underside where they aren’t visible when being worn but there are a few that are visible which is unfortunate. I tried to contact the seller by email to see if this was normal or if that was supposed to be included in the item description but I never received a response. Overall my experience was just ok. If I do decide to shop here again I probably won’t do any of the “No Box” items and I wouldn’t recommend those items to anyone.”

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Posted 1 year ago

“Boots were shipped right out to me. They kept in touch with me on status of order. Boots are great. Highly recommend company.”

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Posted 1 year ago

“I love my new Uggs. I got them within days after order.They came new ,l like the color, l wear Uggs all the time because of foot injuries & wearing them gives me good support to keep from falling. Thank you”

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Posted 1 year ago

“The ordering was great but UPS seems to have lost my order and MyCozyBoots wasn’t monitoring the shipment. I ordered on 4/23 and the package is still not received as of 5/6.”

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Posted 1 year ago

“Absolutely hideous experience. Took £200 of me, returning the boots and now left with nothing..... customer service appalling. They even denied knowing me as a customer.”

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Posted 1 year ago

“I absolutely love my UGG slippers. They are soft and fluffy as usual. The shipment was delivered extremely fast. This was my 1st time purchasing from this online store, My Cozy Boots but it won’t be the last!”

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Posted 1 year ago

“Boots were beautiful, just a tad too small. Will return for larger size.”

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Posted 1 year ago

“Oh I love these Uggs! 5*”

MyCozyBoots 5 star review on 26th April 2023

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Posted 1 year ago

“My Cozy boots arrived and they are great so warm I love them”

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Posted 1 year ago

“Never received my $150.00 order. Tried calling and getting in touch with customer service via email and chat. MyCozyBoots provided zero help or customer service.”

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Posted 1 year ago

“I purchased a new boot with box and received a used boot with box and a new boot price. They will not answer my complaint, dont answer the phone so I will never shop with them again. I order the boot and it is real but used with dirty worn sole- no smell. I need a price adjustment for being sent a use d boot and I want to worn others that you might not get items as described.”

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Posted 1 year ago

“Scam. Never shipped.”

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Posted 1 year ago

“Waiting for my refund since 4-6-23.”

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Posted 1 year ago

MyCozyBoots is rated 4.6 based on 2,680 reviews