MyCozyBoots Reviews

Name: MyCozyBoots
Address: 2968 Patina Ct, Camarillo
Rating: 4.60

4.6 Rating 2,597 Reviews

90 %

of reviewers recommend MyCozyBoots

Company Reviews

Metrics

4.6

Based on 2,597 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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MyCozyBoots 5 star review on 30th July 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I absolutely love my boots I purchased and will definitely keep shopping with MyCozyBoots.”

Helpful Report

Posted 10 months ago

“I’ve tried to get assistance returning my item via email and left messages. The return system is very bad. You should supply a packing slip with instructions on how to return your items if needed. As a customer I shouldn’t have to figure this out. I would definitely not recommend this site to anyone. When reading reviews, no one has had a positive experience with a return. You need to better this process!!”

Helpful Report

Posted 10 months ago

“I had a great experience ordering from My Cozy Boots! They had an excellent selection of inventory and the price was the best! My order was easy to place and was delivered so fast, in only two days! I will definitely tell all my friends and order again!”

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Posted 10 months ago

“This was a great place to shop! Love my boots!”

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Posted 10 months ago

“I took a gamble on Ugg Colette’s and they were too long needed a smaller size. I needed to return those slippers and the process was very easy. I feel comfortable doing business with a company that if I have a problem with an item I do not have to jump hoops to return.”

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Posted 10 months ago

“Wrong size were issued. Slippers were returned. As of yet no credit has been issued. No response to my emails.”

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Posted 10 months ago

“Ugg boots were shipped quickly and best price by $30 I could find online. Very satisfied.”

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Posted 10 months ago

“Ordered UGG slippers for my daughter and was so pleased. Arrived on time and was the best price around. Highly recommend this service.”

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Posted 10 months ago

“Boots were different sizes-one 5 and one 7.?How do I send them back?”

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Posted 10 months ago

“Love the boots, so happy I purchased them. The website was a breeze, and shipped quickly. Will definitely be buying again.”

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Posted 11 months ago

“I saw what I wanted & ordered it. The prices are reasonable & I received my boots within a reasonable time. Thank you so much.”

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Posted 11 months ago

“Great selection but item was more expensive than other sites. My order came very quick. I will keep them in mind for my next purchase.”

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Posted 11 months ago

“they eat and are super duper comfy”

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Posted 11 months ago

“They have the worst communication. Customer service is really bad and sucks they don’t have you out if you want to exchange or returned.”

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Posted 11 months ago

“They’re beautiful I love them”

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Posted 11 months ago

“Very easy to order and convenient as well as best price I could find.”

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Posted 11 months ago

“Excellent selection. My order came super fast .”

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Posted 11 months ago

“Bought them for my Dad for Christmas! he absolutely loves them.”

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Posted 11 months ago

“I shop my cozy boots for UGG, and am always satisfied!”

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Posted 11 months ago

“I received my boots in just a few days. They were perfect! Love them”

Helpful Report

Posted 11 months ago

MyCozyBoots is rated 4.6 based on 2,597 reviews