MyCozyBoots Reviews

Name: MyCozyBoots
Address: 2968 Patina Ct, Camarillo
Rating: 4.59

4.6 Rating 2,693 Reviews

90 %

of reviewers recommend MyCozyBoots

Company Reviews

Metrics

4.6

Based on 2,693 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Perfect mail.”

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Posted 5 years ago

“Awesome quick delivery Authenticity of the boots was also great. AND Last but not least GREAT PRICES !!”

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Posted 5 years ago

“I was hesitant to order from this site, however I wanted a pair of Ugg boots that are no longer available and was able to find them on this site. I wasn"t sure if the boots would be a knock off or the real Uggs. I was very happy to see they are real Uggs. I wouldn't hesitate ordering from this site again”

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Posted 5 years ago

“I got my slippers thanks”

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Posted 5 years ago

“Thanks for my UGGS I had doubts about them being new but they arrived in good condition”

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Posted 5 years ago

“The boots were brand new in a new box and were just what I was looking for. They arrived very quickly. They fit beautifully and were much cheaper than at other sites that still carry them because they were a model from last year. Would definitely purchase from this site again.”

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Posted 5 years ago

“Luv luv luv the ugg boots purchased. Came very quickly, thought I had a package from prime Amazon because it literally came that fast. I appreciate you guys service and prompt delivery”

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Posted 5 years ago

“I like mi boots”

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Posted 5 years ago

“Fast shipping and amazing quality!!! I was so happy to receive my order!”

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Posted 5 years ago

“So very happy with my boots will be ordering again from My Cozy Boots”

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Posted 5 years ago

“The prices are obviously great but if you need to make a return they charge a 10% restocking fee, they don't provide return shipping, and state that if the box is damaged then you will be charged a 30% restocking fee. I would be happy with the 10% by itself but having to pay for return shipping and then having liability for a damaged box on top of that is a little much especially considering the shoes they sent me were shipped as the shoe box inside a bag making it VERY susceptible to damage on it's initial delivery. Unless you are absolutely certain of exactly what you want and the exact size you need, you may not save any money in the long run by buy shoes through this website.”

Helpful Report

Posted 5 years ago

Hello Matt, We are sorry to hear about your experience. Our records show your refund was issued in full without any restocking fees whatsoever, so we are not sure why you feel the way you do.

Posted 5 years ago

“My new Ugg boots arrived in perfect condition, fit and looked great!”

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Posted 5 years ago

“Awesome boots. Nice color and very comfortable on my feet. Can’t wait to wear them this winter.”

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Posted 5 years ago

“Fast shipping and the order was perfect!! I got my husband his first pair of Ugg slippers for a really great price!!! I will Definitely purchase more from this site!!! Thank you 😃”

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Posted 5 years ago

“The boots are perfect. Purchased for myself and they fit and feel great. Came much quicker than anticipated and were as described!”

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Posted 5 years ago

“Arrived sooner then expected.”

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Posted 5 years ago

“Oh it was such a pleasure to process my order online with my cozy boots. The ordering process was great I received my order in a very very timely fashion. I know my daughter will love them, her son wanted ithem for her birthday. Thank you”

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Posted 5 years ago

“My very first UGG boots and I’ve made the right choice!”

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Posted 5 years ago

“Shipping and ordering was seamless. I haven’t tried the product yet as I am away but I do know they are waiting for me at home! Thank you My Cozy Boots”

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Posted 5 years ago

“I received my boots ahead of the scheduled delivery date which was awesome. The color and fit was spot on. They were packaged very well and the price was great. Thanks My Cozy Boots will purchase from you again.”

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Posted 5 years ago

MyCozyBoots is rated 4.6 based on 2,693 reviews