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MyCozyBoots Reviews

4.6 Rating 2,693 Reviews
90 %
of reviewers recommend MyCozyBoots
4.6
Based on 2,693 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
2.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read MyCozyBoots Reviews

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Anonymous
Anonymous  // 01/01/2019
Boots are super cute!
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Posted 5 years ago
easy as fast shopping and delivery experience.
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Posted 5 years ago
Love the boots, and they arrived quickly!
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Posted 5 years ago
Quick delivery, excellent product
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Posted 5 years ago
Love my leather UGG boots. Great quality and fast delivery.
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Posted 5 years ago
This company had exactly the style ugg boot I love! Great price and quick delivery... thank you
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Posted 5 years ago
Perfect experience. Super fast shipping.
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Posted 5 years ago
Love my boots! Cheap and the same quality as the original seller :)
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Posted 5 years ago
My boots came so quickly! And even though I ordered them without the box, they were still packaged securely and in perfect condition. Excellent experience!
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Posted 5 years ago
Ordered a pair of boots for my wife's birthday (with expedited shipping so it would arrive in plenty of time). I received a message the next day that the order was canceled because they suspected it was fraudulent. Even after I contacted them back, they simply stated the system flagged it. No option to order. No confirmation requested. Just canceled.
Helpful Report
Posted 5 years ago
Dear JH, You did have an option to reorder, we were not preventing re-orders. Unfortunately, we do cancel transactions that are marked by the payment processor as high-risk fraud for safety reasons. We are sorry you feel like your experience was unpleasant, but we can reassure you that if someone has indeed stolen your credit card and tried to use it for a purchase without your consent, you would have been thankful the transaction was not processed.
Posted 5 years ago
Great customer service. My boots were just too big, but I found a pair I love even more.
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Posted 5 years ago
Awesome website. Fast shipping great with after pay as well. I've been wanting this boots done last year but didn't want to pay all at once. I love my black uggs. Thanks
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Posted 5 years ago
Didnt know I ordered, but fast shipping
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Posted 5 years ago
It’s so easy and came so fast
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Posted 5 years ago
Super cute, fits perfectly... shipping was super quick
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Posted 5 years ago
This was my first time ordering from My Cozy Boots, I was skeptical because a lot of the reviews I read were not too good. But I’m so Happy that I ordered anyway!!! I placed my order on a Wednesday and on Saturday I received my order!! The boots were exactly like described and the right size color and style!! No problems what so ever!! I will definitely be ordering from them again!!!
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Posted 5 years ago
Paid extra for next day shipping via UPS. Didn’t get sent out overnight. Tried contacting customer service multiple times via email and also on Facebook page. Never received a response. Customer service was very poor.
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Posted 5 years ago
Well where do I start? There was a huge mixup and this company had nothing to do with it. It was on my end but they worked with me until we had resolve. Super patient and helpful. Even with my demeanor which was a bit heavy. The product arrived fast. Excellent value and beautiful boots. I’m so happy I found this company online and hope to deal with them again. They go above and beyond to work with you and make things absolutely perfect. Give them a try. You will not be disappointed. A++++++ all around.
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Posted 5 years ago
Like my purchase. Also came on time.
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Posted 5 years ago
Fast Shipping & good price!
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Posted 5 years ago
MyCozyBoots is rated 4.6 based on 2,693 reviews