MyCozyBoots Reviews

Name: MyCozyBoots
Address: 2968 Patina Ct, Camarillo
Rating: 4.59

4.6 Rating 2,693 Reviews

90 %

of reviewers recommend MyCozyBoots

Company Reviews

Metrics

4.6

Based on 2,693 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My shopping experience was great! Shipping was reasonable and the product was just as pictured.”

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Posted 4 years ago

“LOVEDDD MY UGG THAT CAME . CAME FAST , GOOD PACKAGING , AND GOOD CONDITION . I'LL BE ORDERING AGAIN !”

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Posted 4 years ago

“LOVEDDDD MY UGGS I GOT FROM HERE . CAME FAST , GOOD PACKAGING , AND GOOD CONDITION . I'LL BE ORDERING AGAIN !”

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Posted 4 years ago

“My purchased item arrived quickly. The product quality is excellent and exactly what I hoped for, based on shopping online via My Cozy Boots. Zero issues or regrets.”

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Posted 4 years ago

“I love my uggs slippers and the price was right.”

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Posted 4 years ago

“My Ugg Dakota shoes arrived very quickly! Quicker than most other orders during the pandemic. They were shipped without unnecessary bulk and met all of my expectations.”

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Posted 4 years ago

“I bought some Ahnu boots for a good price and they came in just 2 or 3 days. Sadly I had to return them - too small - and my refund appeared in my account instantly. Good products and good service!”

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Posted 4 years ago

“Received the slippers faster than expected, were exactly what I wanted. They were a present and the recipient loved them.”

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Posted 4 years ago

“The shoes were beautiful but... There were a couple snags on both boots and a small sticky residue that wont come off, also a perfume smell. Seemed liked these were worn before.”

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Posted 4 years ago

“Love these Uggs. So cute for Summer. Easy ordering and quick delivery! Thanks again My Cozy Boots!”

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Posted 4 years ago

“My Wife loves the UGG’S great delivery time ,very pleased with total purchase !.”

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Posted 4 years ago

“My Uggs are the most comfortable ever. I was so excited when they arrived. They are true to size the fit is a bit narrow in width but we all know that will give on any mocassians. Other than that I give them Five Stars oh my strings were dry rotted so I took them out”

MyCozyBoots 5 star review on 20th July 2020

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Posted 4 years ago

“Love it”

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Posted 4 years ago

“Ass”

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Posted 4 years ago

“Very happy”

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Posted 4 years ago

“Super comfy and super cute! Love em!”

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Posted 4 years ago

“Love them. Perfect fit. Very fast shipping.”

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Posted 4 years ago

“I was surprise how fast it came”

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Posted 4 years ago

“My uggs came today in great condition sizing was perfect my sister also love her pair as well”

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Posted 4 years ago

“Boots are great just ordered the wrong item. Customer service is in the toilet!!! Emailed 5 times asking to exchange or return my order and the only response given was to school me about my mistake in the order.”

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Posted 4 years ago

I am sorry you feel this way. Our return policy is clearly listed on our website https://mcozyboots.com/pages/returns-and-exchanges, as well as on every product page with detailed step by step instructions on how to properly open a return request, so it can be processed. It is the responsibility of the customer to open a return within the return policy period. Emailing and sending Facebook messages, unfortunately, is not the way to get RMA. Our social media team is completely independent of the Returns department, and cannot process a return request. We appreciate your understanding.

Posted 4 years ago

MyCozyBoots is rated 4.6 based on 2,693 reviews