MyCozyBoots Reviews

Name: MyCozyBoots
Address: 2968 Patina Ct, Camarillo
Rating: 4.57

4.6 Rating 2,736 Reviews

90 %

of reviewers recommend MyCozyBoots

Company Reviews

Metrics

4.6

Based on 2,736 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	2.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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MyCozyBoots 5 star review on 14th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am very unhappy with your company. I ordered $160 UGH shoes and you sent me 2 different size shoes. One size 8 and one size 9. And now your charging me a $20 shipping fee to send it back to you? That is ridiculous. -Andrea Atkins”

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Posted 2 months ago

“Boots so comfortable and feel good! Fast shipping! This is my 4th pair of uggs from Cozy boots.”

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Posted 2 months ago

“I have sent a couple emails and even called the number listed no one is yet to reply on how I need to exchange for a bigger size. However receiving my original order was quick and fast. I just wish I could exchange my order so I can actually wear my boots.”

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Posted 2 months ago

“Easy purchase with great communication.”

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Posted 2 months ago

“⁰ true two size ultra comfortable standard Ugg boot with a classic sparkle, i'm getting constant compliments. Who smiles from people who notice my boots 😊 thank you. I could not find this style on the retail market.I have a pair of silver ones, but these sparkle way more than the silver ones did”

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Posted 2 months ago

“I have no problem with the boots except they just did not fit me. My complaint is customer service. Iit is impossible to get in touch with customer service. I left 3 voice messages & emailed 3 times with a question about returns, to this day (it’s been 3 weeks) I never heard back from the company. That is just absolutely unacceptable. So if you are ordering something, you know 100% will work for you. I’m sure the product will be fine. But can’t expect to ever get in touch with Customer Service.”

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Posted 2 months ago

“I love my Ugg boots from My Cozy Boots”

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Posted 2 months ago

“Shipped quickly, cheaper than original price, and literally everywhere else was sold out, it is officially a hard to find item. Overall really impressed, will shop again.”

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Posted 2 months ago

“Boots w a y too small. Cost $20 to ship back. Poor choice for me.”

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Posted 2 months ago

“Being the last available pair, I was concerned about the quality of the shoe I was going to receive. When I received the Ugg boots that were sold out in many places. The pair was very fresh. Excellent condition. Extremely pleased.”

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Posted 2 months ago

“The boots are very nice. They came on time and fit my feet so well”

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Posted 2 months ago

“They sold me counterfeit Uggs, material was extremely poor. They gave me a hard time for the return and kept the $20 for sipping them back. Also customer service is extremely rude. Don’t shop here.”

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Posted 2 months ago

“We looked everywhere for the UGG boots we wanted and finally found them at My Cozy Boots. Great service, super fast delivery and same UGG great quality. We will definitely be ordering again. Highly recommend!! A++++”

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Posted 2 months ago

“My order was shipped quickly arrive right on time for the rain storm. Quality perfect look just like the picture. Comfortable fit. Very satisfied 💝”

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Posted 2 months ago

“I love them fit is good”

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Posted 2 months ago

“Thank you - love the boots & they were delivered quickly”

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Posted 2 months ago

“Great purchase and delivered quickly,”

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Posted 2 months ago

“Love My Boots Ordered Some Uggs They Did Come Pretty Fast Too”

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Posted 2 months ago

“Terrible customer service. Would not return phone calls. AND You have to pay a Restocking fee for exchanges plus you have to pay for shipping it back. Will never use them again!”

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Posted 2 months ago

“Does not fit me & I can’t get a response on emails or calls to return”

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Posted 3 months ago

MyCozyBoots is rated 4.6 based on 2,736 reviews