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MyCozyBoots Reviews

4.6 Rating 2,680 Reviews
90 %
of reviewers recommend MyCozyBoots
4.6
Based on 2,680 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
2.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read MyCozyBoots Reviews

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I received two different boots, two different sizes and two different colors. I’ve attempted to contact customer service without any response. My boots don’t fit me because one is a size smaller than the other. I ordered the traditional Tan colored UGGs and the fur boot is white and the fur and the other boot is off-white. These are clearly two different . This is the second time this is happened to me where I have gotten two different shoes. The boots look similar on the outside the inside wrong and the sizes ones are nine and one’s are 10. I wear a 10. I ordered a 10. This is extremely frustrating.
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Posted 1 year ago
I been eyeing this since last year but I decided to bought although it’s a little pricey wow 🤩! I’m walking in the cloud ☁️ I love it 🥰.
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Posted 1 year ago
I ordered a size 9 was sent size 6 then when I reported it to you you said no I ordered a size 6. Not happy about that but my return was ok they were on top of that!
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Posted 1 year ago
I love my new boots!
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Posted 1 year ago
My Ugg boots came within a week of me ordering. Sorry they didn't fit and I had to buy a label from My Crazy Boots to send the boots back. That's the part I didn't like. Also there is no customer service person to talk to. But they did answer my email 2 days later.
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Posted 1 year ago
I received my boots earlier than expected and they were perfect .. I will definitely order again. I was a little reluctant because that was my first time ordering from this company but it will definitely not be my last.. You have earned a new customer.. thanks so much🙂
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Posted 1 year ago
Love the UGH boots I got! Best price on the internet and they arrived fast and perfect!!
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Posted 1 year ago
I thought they were fake but upon arrival they turned out to be legit.
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Posted 1 year ago
Fast service and good were exactly as expectedly
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Posted 1 year ago
I wear a size 6.5 but received a size12
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Posted 1 year ago
Slippers were perfect. No issues. I would order them again.
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Posted 1 year ago
Very fast delivery Good quality product I LOVE my new midnight blue double bow back UGG Bailey boots GREAT PRICE 🥰
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Posted 1 year ago
If you are as skeptical as I was, please do yourself a favor and ORDER! My shoes (that were sold out everywhere else) were delivered in perfect condition, in a matter of 3-4 days! Definitely a return customer!
MyCozyBoots 5 star review on 21st November 2023
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Posted 1 year ago
Easy ordering and shipped promptly!
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Posted 1 year ago
I love my extra tall ugg boots and will be buying again form this company!!!
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Posted 1 year ago
I'm very excited about my new slippers and the quality service I received from My Cozy Boots. Shoes were delivered fast, packaging and product wad great. I will be ordering from them again!
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Posted 1 year ago
Great experience and fast delivery 📦 would definitely order from them again!!! Great variety of boots !!! Thank you
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Posted 1 year ago
Received the Ugg slippers in a timely matter and they came nicely wrapped. I would buy from MyCozyBoots again.
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Posted 1 year ago
Fast service Reliable Quality boots
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Posted 1 year ago
Ordered 2 pair of ugg boots - chestnut and black. Shipping speed was fantastic. The black pair had a few scratches. In order to return the shoes, your request has to be approved (after detailing the issue and uploading pictures) and you have to either buy a $20 return shipping label, or pay for your own shipping.. The return policy itself makes me not want to shop here again. That’s worse than fashionova’s return policy..
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Posted 1 year ago
MyCozyBoots is rated 4.6 based on 2,680 reviews