MyCozyBoots Reviews

Name: MyCozyBoots
Address: 2968 Patina Ct, Camarillo
Rating: 4.59

4.6 Rating 2,695 Reviews

90 %

of reviewers recommend MyCozyBoots

Company Reviews

Metrics

4.6

Based on 2,695 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Was very spectical to order from this site ... however after receiving my blue ugg boots I highly recommend it . Definitely authentic and great price!”

Helpful Report

Posted 6 years ago

“I really wanted to buy these boots last year from UGG but I couldn't get myself to pull the trigger. I kept thinking about them this year when it started to get chilly again and was SO happy when I found them here for 40 dollars less than I could have gotten them for last year. They came in the mail in the original UGG box and look great! Overall, I am a very happy customer.”

Helpful Report

Posted 6 years ago

“They say they sent my notes. posted a mail trace where supposedly the package is in the mailbox, but the detail is and my question the usps mail did not work on October 8, 2018 because it was a Columbus Day holiday, how is that the package was delivered and that chance that we have not received anything. I went to the mail today and they do not have any record of the package. This company does not have a telephone to communicate and the service by message the person sent me to knock on my expired doors to see if someone had my package. Interestingly they have made a falsification of federal mail deliveries.”

MyCozyBoots 1 star review on 10th October 2018

Helpful Report

Posted 6 years ago

The package has been delivered to the buyer on October 8, 2018 as confirmed by USPS tracking number.

Posted 6 years ago

“Very good”

Helpful Report

Posted 6 years ago

“Nice product but not returnable if they do not fit. I wish I had noticed that before making the purchase. Lesson Learned.”

Helpful Report

Posted 6 years ago

We have a 30-day return policy as seen on our Returns & Exchanges policy page: https://mcozyboots.com/pages/returns-and-exchanges This particular customer placed an order on eBay, which has a different return policy.

Posted 6 years ago

“Love my boots they arrived quickly and are beautiful just like the photo! 😍 can’t wait to wear them!”

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Posted 6 years ago

“Loving my boots I had a issue with my package bit was in the post office..my cozy boots was very helpful..thank you so much I definitely will buy here again btw I love my boots”

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Posted 6 years ago

“Fast shipping !!!! Authentic i”

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Posted 6 years ago

“I purchased a pair of Ugg boots, and I ordered my usual size. I received them very quickly, 2 days time. However, this pair was too large. Unfortunately, it costs $22 to return them. Ugggh, I am not happy about that.”

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Posted 6 years ago

“They arrived in perfectly new condition and fast delivery.”

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Posted 6 years ago

“Great service and fast delivery! Love my new sandals - even more than anticipated!”

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Posted 6 years ago

“Very good condition. Shipped immediately.”

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Posted 6 years ago

“These boots are a gift for my wife & I am very excited that you had them in her size.”

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Posted 6 years ago

“I was a little worried to order from a website that I didn’t know, but no need to be concerned. My boots arrived in a few short days in perfect condition. Will definitely order from them again.”

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Posted 6 years ago

“I’ve ordered from My Cozy Boots before, and they never fail to deliver a quality product. They’re reasonably priced, and I received the product in a timely manner. Love their stuff! Will definitely order again!”

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Posted 6 years ago

“My Ugg slippers arrived within a few days, and the box and the contents were in perfect condition! I will order from them again!”

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Posted 6 years ago

“Quick delivery. Package came as expected. Perfectly wrapped. Thank you”

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Posted 6 years ago

“Shoes came within 3 days. No problem..Excellent! Thank you”

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Posted 6 years ago

“I got my boots very quickly!”

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Posted 6 years ago

“I have been searching for these Uggs for a year! Not only did I find them on Cozy Boots but they were in my size!!! And free shipping and less expensive them all the other sites! Thank you Cozy Bots! Thank you!”

Helpful Report

Posted 6 years ago

MyCozyBoots is rated 4.6 based on 2,695 reviews