MyCozyBoots Reviews

Name: MyCozyBoots
Address: 2968 Patina Ct, Camarillo
Rating: 4.59

4.6 Rating 2,693 Reviews

90 %

of reviewers recommend MyCozyBoots

Company Reviews

Metrics

4.6

Based on 2,693 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

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“Great experience, wife loved the boots I purchased”

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Posted 6 years ago

“Ft et tdve guy f by y”

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Posted 6 years ago

“Excellent product & pricing!”

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Posted 6 years ago

“My lady loved her new boots.”

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Posted 6 years ago

“Super quick shipping. Excellent seller!”

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Posted 6 years ago

“Easy and quick shipping”

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Posted 6 years ago

“Luv luv my new waterproof Uggs!”

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Posted 6 years ago

“Nice prices...quick delivery... great product... made my wife xmas...”

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Posted 6 years ago

“Great service, perfect timing, lowest price for quality products, can't go wrong. thanks so much”

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Posted 6 years ago

“I ordered a pair of uggs for my daughter for Christmas and they have a small RIP at the seam on the side. I can't find a receipt email to see about returns.”

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Posted 6 years ago

Hello Jessica, Our returns policy is publicly available at Returns & Exchanges page as well as directly on the product page. We are sorry there was an issue with item, you could have contacted us directly or Google Express, where the order was placed, within 30 days for a return/exchange. Order history is also available from Google Express account at all times.

Posted 6 years ago

“no telephone for customer service. The package did not arrive. No explanation. Then the refund discounted the shipping.”

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Posted 6 years ago

Hello, We indeed do not offer phone support, but are very prompt to respond to emails and Facebook messages, and all your requests were addressed. The package was shipped with FedEx and delivered by them. Unfortunately we are unable to issue refunds on packages that are delivered unless they are returned, of course.

Posted 6 years ago

“Gorgeous boots for my daughter at a price that still hasn't been matched anywhere on the web or in retail stores. will definitely shop here again.”

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Posted 6 years ago

“My daughter loved the boots! Super cute and a good price.”

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Posted 6 years ago

“I googled searched the Uggs I wanted, My Cozy Boots came up in the search and they were the only store with the boots I wanted. I ordered them and they arrived in 3 days. I was very impressed!”

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Posted 6 years ago

“great deal”

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Posted 6 years ago

“authentic and fast !”

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Posted 6 years ago

“I had a very nice experience. I liked the shoes that I saw, && I liked the prices. They could have been a bit cheaper but it was still decent.”

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Posted 6 years ago

“My only issue was I bought wrong size no way to exchange, so I just returned”

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Posted 6 years ago

“color soft ochre as shown, size 8 was too big, need to reorder a 7. I'm a 7.5 in womens”

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Posted 6 years ago

“Very good price!”

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Posted 6 years ago

MyCozyBoots is rated 4.6 based on 2,693 reviews