MyCozyBoots Reviews

Name: MyCozyBoots
Address: 2968 Patina Ct, Camarillo
Rating: 4.60

4.6 Rating 2,597 Reviews

90 %

of reviewers recommend MyCozyBoots

Company Reviews

Metrics

4.6

Based on 2,597 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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MyCozyBoots 5 star review on 30th July 2024

Anonymous

Anonymous // 01/01/2019

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Helpful Report

Posted 4 months ago

“I love my slides and I have always wanted a pair. I am so happy….😁😁”

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Posted 4 months ago

“Order was delivered by USPS. Said it was left at mailbox, never came. Have to wait 5 days to file a claim and item no longer in stock.”

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Posted 4 months ago

“Fast Delivery and Amazing Product! I love my boots!”

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Posted 4 months ago

“Fantastic site. Order came quickly and exactly what I wanted”

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Posted 5 months ago

“Slippers arrived promptly, there really nice no issues , would use company again , good transactions”

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Posted 5 months ago

“Order came quickly and they were real UGG booths. I’d buy again from this site”

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Posted 5 months ago

“I like the style of the black Uggs with black bows.”

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Posted 5 months ago

“Love them very comfortable”

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Posted 5 months ago

“Came fast! My girlfriend loved her new Uggs! this website is magic ✨”

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Posted 5 months ago

“I have no problem with the products offered or the service in ordering. I've given such a low rating because of their terrible return policy. I had ordered a slipper (without a box) in an 8, which was too large. Upon processing the return I learned that they didn't have a smaller size without a box, and I would have to pay extra for the smaller size with a box. You have to pay for shipping, but can't use their box (they don't want tape or writing on the box) or else you'd pay a 50% restocking charge. Although they had originally shipped me a box when I didn't order one, I had no idea if I'd have to pay the charge. You also have to return the product within 5 days. It felt like jumping through hoops. That was my first and last time ordering from this company.”

Helpful Report

Posted 5 months ago

I am sorry to hear that you are unhappy with our return policy. Just to clarify for you and other customers, we do not allow tape or shipping labels or other objects on the ORIGINAL product box when sending a return as that makes the product non-resellable in a new condition. You are always welcome to reuse the SHIPPING box. And yes, we do have a specified return window to ensure that products are returned in a timely manner and that is a reasonable policy in line with industry standards. We also do not/cannot guarantee that a specific item will be available a replacement due to fast turnaround of goods and popularity of certain products. When an exchange is not available, the customer can choose between a refund or store credit.

Posted 3 months ago

“Fast shipping great costumer service”

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Posted 5 months ago

“Boots came promptly at a great price brand new without box like promised!”

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Posted 6 months ago

“Great looking Uggs! Perfect length on the shaft. It's what I'm looking for. Very reasonable prices too!”

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Posted 6 months ago

“Very fast shipping beautiful product will shop again”

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Posted 6 months ago

“great experience”

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Posted 6 months ago

“Higgdfvbjkkhff”

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Posted 6 months ago

“Please contact me about my recent order, I have tried a couple of attempts”

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Posted 6 months ago

“Shipping was crazy fast and love the slippers. Can’t complain, entire process was very easy especially given these slippers are not made anymore.”

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Posted 6 months ago

“Excellent on-line shopping experience! Easy to order, excellent communication re order status and shipping, received quickly and in perfect condition. Love my new boots!”

Helpful Report

Posted 7 months ago

MyCozyBoots is rated 4.6 based on 2,597 reviews