MyCozyBoots Reviews

Name: MyCozyBoots
Address: 2968 Patina Ct, Camarillo
Rating: 4.59

4.6 Rating 2,691 Reviews

90 %

of reviewers recommend MyCozyBoots

Company Reviews

Metrics

4.6

Based on 2,691 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

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“Love these boots!”

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Posted 4 years ago

“Great price and like the tracking feature”

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Posted 4 years ago

“Love them thank you”

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Posted 4 years ago

“Order was supposed to arrive 12/11 and still isn’t here with no update.”

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Posted 4 years ago

Hello Holly, I am really sorry your package is being delayed. All carriers are overwhelmed these days with shipping volume and, unfortunately, delays do occur. With that being said, you're always welcome to track the package using the tracking number provided or contact us via live chat or email. I see that your package arrived in TN yesterday, so I believe you should have it in the next day or so at the latest! December 17, 2020, 8:53 pm Departed USPS Regional Destination Facility MEMPHIS TN NETWORK DISTRIBUTION CENTER Your item departed our MEMPHIS TN NETWORK DISTRIBUTION CENTER destination facility on December 17, 2020 at 8:53 pm. The item is currently in transit to the destination.

Posted 4 years ago

“The shopping experience was simple, the product was as promised and was fulfilled quickly. I would purchase from this company again.”

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Posted 4 years ago

“Great prices, great selection, fast shipping”

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Posted 4 years ago

“I ordered a pair of UGG boots from My Cozy Boots as their price beat every other advertised price. I was so pleasantly surprised that the boots arrived so quickly and were the “real deal”. I will definitely become a repeat customer and highly recommend My Cozy Boots to others. Barbara B.”

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Posted 4 years ago

“I received my in a timely fashion and the boots were exactly what I ordered. I would order again from My Cozy Boots”

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Posted 4 years ago

“I was pleased with the quick and fast delivery! Price was reasonable too! Will shop again”

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Posted 4 years ago

“Love my boots love the fast shipping always a great experience with this site!!!”

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Posted 4 years ago

“My boots arrived on time and I'll continue to shop at mycozyboots.com. My daughter loved the lavender mini ugg boots size 11.”

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Posted 4 years ago

“Boots are wonderful but had to return them since they sent size 2 when I needed an eight. Return policy very difficult and had to pay$15.00 shipping cost and was told there could be 30% restocking fee as well. Returned them 2 days ago but still have not heard anything. Very poor customer service if u ask me.”

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Posted 4 years ago

“Great price. Fast shipping”

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Posted 4 years ago

“Great price, and fast shipping. I’ll definitely be back!”

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Posted 4 years ago

“Great experience”

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Posted 4 years ago

“I sent my purchase back. Boots looked worn and used. I was very disappointed.”

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Posted 4 years ago

“Boots are comfy. Prompt delivery.”

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Posted 4 years ago

“I love my boots”

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Posted 4 years ago

“Reliable service got my boots really fast!”

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Posted 4 years ago

“Got the wrong size, returned it, and now waiting on my size 10 UGGs. So far they have been working with me. Customer Service is hard to reach tho.”

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Posted 4 years ago

MyCozyBoots is rated 4.6 based on 2,691 reviews