“Received the order where there was a couple of errors, contacted the company who responded quickly by phone leaving a message saying that they would send the items missed off the order. Also ordered the wrong thing which they exchanged without question for the item I wanted. I can’t fault the customer service and after sales care. Will definitely buy from them again.”
“Livraison très rapide en 2 jours j’ai reçu mon colis, ma fille cherchait désespérément cette poupée cela fait plus de 2 ans et aucune boutique faisait la livraison en Suisse, lorsque j’ai découvert my doll boutique et j’ai finalement pu commander l’américan girl. Merci beaucoup ma fille est très contente. Je recommande ce site à tout le monde. Encore milles merci”
“They kept me well informed of the progress of my order. My dolls were well packed and arrived quickly and safely.
Their web page is easy to use and has a good choice.
I will definitely use again.”
“Lovely ladies nothing too much trouble always very helpful and very reliable my granddaughters love all the dolls and clothes so alwYs looking on this site for new arrivals the American girl doll is very popular with them”
“The package arrived much sooner than I thought and your prices are fair as well. I received everything I ordered and in one shape:) It usually takes a lot longer to arrive in Iceland if I order something on line. I ordered a doll, an outfit and some shoes which I´m giving my granddaughter for her birthday and I will most definitely order some more stuff for the doll in April since I´m going to London to visit my sister-in-law. Thank you very much, I´m very happy with your service:)”
Hi, so sorry your parcel did not arrive in the perfect condition it was sent. I will let the courier service know of the poor condition it was delivered.
“Really thrilled with my doll and outfits.The our generation doll is so lovely and amazing value.The American girl spacesuit [girl of the year]is great and very different from any other clothing that American girl have ever done before.I also got the blue space jumpsuit that has great detail very well made and looks lovely on the doll.I actually put that on the our generation doll and it fits very well and so do the shoes.”
“Very good service! Deliverybwas ultra quick and she was packaged perfectly. The doll itself (Luciana) is gorgeous. Would highly recommend for everyone’s doll needs”
“Thank you for your prompt delivery of my order. The quality of the doll's dress did not disappoint and I'm sure my granddaughter will love it. Thank you. I'll be ordering again one day.”
