“Quality of goods were exceptional and daughter loves them. Delivery fell short however as expected arrival 2nd August. DHL had them that day arrival 6.48am, loaded them and then took box off again for delivery 3rd August. Problem was this was for my daughter's birthday on 3rd. After many phone calls eventually delivered 3.30pm which screwed up 2 days instead. Very stressful with an upset 9 year old.”
“My Doll boutique has excellent customer service. They emailed and called me when the postage was going to be a bit higher so that I could approve the charge prior to shipping. The present for my granddaughter arrived well in time for her birthday :)”
“Item delivered quickly. Only place I'm aware of that sell American Girl doll in the U.K. This was my second purchase from My Doll Boutique and I'll be buying at least 2 more dolls before Christmas.”
“A great place to buy American Girl dolls and accesories, very pleased with everything we have bought - our granddaughter is also very pleased with our purchases!”
“I have been buying American girl dolls for a number of years from my doll boutique, it is the first site my autistic daughter goes on, she loves choosing dolls and accessories,the customer service is excellent, I have emailed on a number of occasions and one of the girls have emailed me back usually within a couple of hours, I receive my parcel within 2days, this makes my daughter happy, so if she is happy so am I”
“It was easy to order and the delivery was super fast. The package was great and I'm sure my grand-daughter will be delighted with her dolls outfit. Thank you”
“The Bonnie Doll is very pretty and just as she looks on the site. The extra outfit was complete with shoes and socks which is a bonus. The delivery was very quick and well packaged.”
“This shop is awesome! Shipping is extremely fast! Within 2 days my doll arrived here at the Netherlands! Well packaged and the doll looks wonderful! Will order again for sure!”