My Phone Support Reviews

Name: My Phone Support
Address: 41 Madison Avenue, 31st Floor, New York
Rating: 4.78

4.8 Rating 3,344 Reviews

95 %

of reviewers recommend My Phone Support

Company Reviews

Questions

Metrics

4.8

Based on 3,344 reviews

Customer Service
Communication Channels	Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

1-877-327-8721

Email:

support@consumersoft.com

Location:

41 Madison Avenue, 31st Floor
New York
10010

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My Phone Support 1 star review on 19th June 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“agent was not willing to avoid confirming each and every answer no matter how many times he would ask or restate the issue or fact. Your agents need to be trained on how to manage a client with being robotic in their approach. a very frustrating experience although the problem was solved.”

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Posted 8 years ago

“every time I use the program I have to use your tech support”

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Posted 8 years ago

“My Phone Support representatives were very, very helpful and cleared up all my problems. HOWEVER, I am furious at Microsoft because it was hounding me to upgrade to Windows 10, and when I did, my computer lost everything on my desk top. Also, I couldn't get beyond the big Windows logo that replaced my desktop. There was nothing to click on. I had to sign up for a $240 service contract get back to my Windows 7 operating system and all my "stuff." I FELT LIKE MICROSOFT WAS HOLDING MY COMPUTER FOR RANSOM, and it never would have happened if I hadn't been urged to click the up-grade button. I've since been told that this is normal service for Microsoft. I wish I could afford to switch to Apple.”

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Posted 9 years ago

“Problem was solved . It took 5 hours! Difficult sometimes to understand the technicians as they both had strong accents.”

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Posted 9 years ago

My Phone Support is rated 4.8 based on 3,344 reviews