My-Picture.co.uk Reviews

Name: My-Picture.co.uk
Rating: 4.60

4.6 Rating 4,490 Reviews

90 %

of reviewers recommend My-Picture.co.uk

Company Reviews

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Metrics

4.6

Based on 4,490 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult

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My-Picture.co.uk 1 star review on 23rd October 2024

247

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good quality products and well packaged. Only wee complaint, is although it does state an average of 5 days for delivery, I am still waiting and it’s a week now. It’s not deal breaker though, you just have to plan and expect it. Other than that, I would recommend them.”

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Posted 2 years ago

“I did think the cushion would be bigger but overall happy with the quality”

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Posted 2 years ago

“Great product but took over a week for delivery”

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Posted 2 years ago

“Good quality a bit long winded on delivery”

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Posted 2 years ago

“Really quick delivery & pleased with product”

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Posted 2 years ago

“Finished product (canvas) is perfect, delivery length very good, price is also very agreeable, overall very happy, I have removed one star as the amount of spam from the company post order is far too much, very annoying and sadly will have to be blocked.”

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Posted 2 years ago

“Excellent value for money Well informed on order status”

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Posted 2 years ago

“Not as quick delivery as I'd of liked but believe this to be royal mails fault. Well worth the wait and quality very good”

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Posted 2 years ago

“Price, print quality and delivery are all good but I really don’t like the shiny fabric used. Not practical for cushions. I wouldn’t choose this again.”

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Posted 2 years ago

“Good quality”

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Posted 2 years ago

“Really happy with the quality of the canvas. Would have been 5 stars, but the delivery dates were changed 3 times at short notice by UPS.”

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Posted 2 years ago

“Great service. Lovely product. Fairly prompt delivery.”

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Posted 2 years ago

“Love .loved them..very happy”

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Posted 2 years ago

“Great service and lovely product. I've given 4 star as opposed to 5 only because the canvas photo wasn't straight when mounted in the frame, so more attention to detail needed.”

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Posted 2 years ago

“Only issue is probably down to me . Sending photos directly from iPhone is probably not the best option- please advice. Should I send from laptop??”

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Posted 2 years ago

“Picture is excellent.”

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Posted 2 years ago

“Great service and quality, but delivery slower than it has been before (and slower than the 5 days promised). But we're very happy with the pictures.”

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Posted 3 years ago

“I posted a review previously which was the complete opposite, poor quality photos, the order took ages to arrive and the customer service guy Eric was very very unhelpful BUT I managed to get through to another person in the end who changed my perception of the company completely. Thank you Maria, you have been simply amazing and fixed my problem.”

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Posted 3 years ago

“Good quality, took longer to arrive than initially expected”

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Posted 3 years ago

“Was very happy with my purchase the only complaint I have is the delivery driver left my parcel on my doorstop and I was away for a few days. Didn’t get an email to inform me that delivery was going to happen .”

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Posted 3 years ago

My-Picture.co.uk is rated 4.6 based on 4,490 reviews