My-Picture.co.uk Reviews

Name: My-Picture.co.uk
Rating: 4.60

4.6 Rating 4,490 Reviews

90 %

of reviewers recommend My-Picture.co.uk

Company Reviews

Questions

Metrics

4.6

Based on 4,490 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Write Your review

Tell us how My-Picture.co.uk made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Canvas really good quality and very easy to hang. Would recommend the service and the quality”

Helpful Report

Posted 3 years ago

“Wet happy with my canvas’s”

Helpful Report

Posted 3 years ago

“Delighted with our order. Pictures have turned out exactly how we hoped & acrylic finish was well worth paying a bit extra for!”

Helpful Report

Posted 3 years ago

“Absolutely in love with our canvas 😍 amazing quality and didn't take to long to come ❤️”

Helpful Report

Posted 3 years ago

“Really good”

Helpful Report

Posted 3 years ago

“Absolutely fantastic quality and price”

Helpful Report

Posted 3 years ago

“brilliant picture”

Helpful Report

Posted 3 years ago

“Brilliant picture, good quality. Beautiful Frame”

My-Picture.co.uk 5 star review on 19th March 2021

Helpful Report

Posted 3 years ago

“Fault with my picture and contacted customer services. E-mail received on 04-March stating: 'Please note: All requests are answered in sequence, starting with the oldest. Multiple requests regarding the same topic are not necessary. Usually, you should receive an answer latest after 1-2 working days.' It is now 19-March and still I have had no response. Not impressed to say the least. Not worth the discount advertised.”

My-Picture.co.uk 1 star review on 19th March 2021

Helpful Report

Posted 3 years ago

“ORDERED FOR A SPECIAL OCCASION BUT IT NEVER ARRIVED. REPEATED MESSAGES TO MYPICTURE.CO.UK BUT THEY KEPT TELLING ME TO JUST WAIT LONGER. STILL NOT ARRIVING THEY SAID THEY'D RE-PRINT & RE-SHIP TRACKED BUT I SAID YET AGAIN I WANTED A REFUND AS HADN'T BEEN DELIVERED WHEN THEY HAD AGREED TO DELIVER IN TIME FOR THE SPECIAL OCCASION & IT WAS NOW FAR TOO LATE BUT THEY ARE STILL REFUSING TO REFUND ME? HOW ARE THEY ALOUD TO DO THIS THEY BROKE THEIR AGREEMENT & FAILED ME & HAVE TAKEN MY MONEY WITHOUT SUPPLYING THE GOODS SO HOW CAN THEY REFUSE A REFUND?!?!?!?!?!?!?!?!?!?!?!?! I WILL BE TAKING WHAT EVER ACTION I CAN TO GET A REFUND & THINK GIVING A LONDON ADDRESS BUT BEING BASED IN GERMANY IS ALSO A LITTLE MISSLEADING.”

Helpful Report

Posted 3 years ago

“Very good print”

Helpful Report

Posted 3 years ago

“I was very pleased with my photo cushions. The material used was very silky and the photo came out really well on the cushions. Thank you as this is a special present for my sons birthday.”

Helpful Report

Posted 3 years ago

“Its nice but the delivery was alot longer that expected 3.weeks longer!!”

Helpful Report

Posted 3 years ago

“I purchase a personalised cushion for my daughters 18th. It was beautiful, more that I had expected it to be. Fantastic quality and brilliant service all round. I can’t wait to order again, thank you so much!”

Helpful Report

Posted 3 years ago

“High quality, good price, easy transaction. Recommended”

Helpful Report

Posted 3 years ago

“Nothing wrong with the prints, I responded to an email advertising the canvas prints as a mothers day gift and they were delivered 3 day after mothers day!!!”