My-Picture.co.uk Reviews

Name: My-Picture.co.uk
Rating: 4.60

4.6 Rating 4,490 Reviews

90 %

of reviewers recommend My-Picture.co.uk

Company Reviews

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Metrics

4.6

Based on 4,490 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult

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My-Picture.co.uk 1 star review on 23rd October 2024

247

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased so far, see how it wears. Photo reproduction looks really good.”

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Posted 5 years ago

“Quick delivery, well packed. Very satisfied with product.”

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Posted 5 years ago

“My Great granddaughter's photo popped onto a canvas. Looked absolutely fab and very reasonably priced. Thankyou”

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Posted 5 years ago

“An excellent fast efficient service and the finished canvas prints were very good indeed”

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Posted 5 years ago

“Good service, reasonable prices would recommend to everyone which I have already xx”

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Posted 5 years ago

“Excellent quality and price. Absolutely gorgeous”

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Posted 5 years ago

“Happy with the quality price an the quick delivery”

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Posted 5 years ago

“Quick and perfect!”

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Posted 5 years ago

“Amazing price and quality arrived quick to always use My-picture”

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Posted 5 years ago

“Can't get hold of customer service says email is wrong. Not happy with order quality”

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Posted 5 years ago

“Wonderful little Canvas, very pleased with the service”

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Posted 5 years ago

“Great canvas, great service thanks”

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Posted 5 years ago

“Absolutely fantastic canvas pictures thank you would highly recommend”

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Posted 5 years ago

“Brilliant quality canvas.. would recommend My-Picture to family and friends.”

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Posted 5 years ago

“Value for money and prompt delivery”

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Posted 5 years ago

“I loved the canvas and I passed the info to my daughter who also ordered a canvas I will probably order again after Christmas”

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Posted 5 years ago

“Excellent service and beautiful products”

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Posted 5 years ago

“Ordered 4 calendars with pics of the children, to give out as Xmas presents. On opening them up 7 out of 12 pictures the heads are missing! £37 this cost. Email keeps bouncing back!!”

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Posted 5 years ago

“First two orders of framed photos in July very happy with but then, in the period since, they marginally changed the sizes of their frames. It mean't that upon receiving my latest order in December, my photos and frames (which I had intended to hang alongside those originally ordered) were 10% smaller. I was extremely upset and upon pointing this out to them I found their customer service to be woefully inadequate. No offer of a refund, no attempt whatsoever to acquire any of the previous sized frames (only needed 3!), just an offer of a discounted next order.”

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Posted 5 years ago

“After receiving an email with a deal that was amazing. It turned out just to be too good to be true. I used the link in my email to access the "deal". Once I went through the process of ordering my canvas, I was redirected to log in. It wasnt until I got to the payment that I noticed the change in price. I assumed it was a glitch and could be sorted after the fact. After many emails back and forth. With "customer service" (or lack thereof) they tell me there is nothing they can do. I'll be taking my business elsewhere!”

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Posted 5 years ago

My-Picture.co.uk is rated 4.6 based on 4,490 reviews