My-Picture.co.uk Reviews

Name: My-Picture.co.uk
Rating: 4.60

4.6 Rating 4,490 Reviews

90 %

of reviewers recommend My-Picture.co.uk

Company Reviews

Questions

Metrics

4.6

Based on 4,490 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult

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My-Picture.co.uk 1 star review on 23rd October 2024

247

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“excellent as always”

Helpful Report

Posted 4 years ago

“I ordered some face masks from this company who advertised to have them with you in a week ,i understand with current situations delays may be possible but five weeks later nothing ! If you ask for refund they say they are a German based company and you have no rights under British consumer law. In my experience and opinion avoid at all costs.”

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Posted 4 years ago

“Ordered some customasks just arrived great product great price.would recommend”

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Posted 4 years ago

“I Had ordered 2 face masks and paid for them a month ago, I contacted them and they told me they had been returned to them as an incorrect address, so they were going to send them again, and I’m still waiting. They were going to be a gift for a birthday, but they are too late now. I would not recommend them. I did check the reviews before I ordered too, guess they could be fake? I Would not recommend.”

Helpful Report

Posted 4 years ago

“I would give MY PICTURE (www.my-picture.co.uk) zero stars if I could. I paid for priority delivery and still haven't received my product - a simple framed photo - more than a week later. After three emails and one phone call to the company, I am still none the wiser about when I will receive it. I have received no apology - but I HAVE received a constant stream of spam emails from the company, to the point that my Inbox is rammed with adverts for their products. Needless to say, none of the emails tells me when the product I have actually ordered and paid for will be arriving. In the meantime, I have resorted to using another online company and they have already delivered my product - beautifully made and also with free delivery. I will never use My Picture again and I (strongly) DO NOT recommend them. Still waiting to see if my product ever turns up... the occasion it was intended for as a gift has sadly now passed...”

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Posted 4 years ago

“A picture of a pet that you loved on a cushion, a great way to remember them.”

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Posted 4 years ago

“Fantastic picture, fantastic service...”

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Posted 4 years ago

“Great service, clear instruction to choose what you like. Fast delivery.”

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Posted 4 years ago

“Great product, customer service amazing Price incredible and delivery was very good, I ordered a print on canvas on the Monday, it was delivered by Friday, Highly recommend this printing company”

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Posted 4 years ago

“Brilliant but postage was a little high”

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Posted 4 years ago

“So pleased with My-Picture, my own photo on large canvas from ordering to my door in 4 days, great service, very competitive, just superb! Wasn't expecting much but I'm so happy with my first order I'll be ordering again. Highly recommended.”

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Posted 4 years ago

“Reasonable Price. Excellent Quality. Delivery as Promised. Ordered ONE and now it's a regular affair :)”

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Posted 4 years ago

“Great quality and value”

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Posted 4 years ago

“Lovely canvases, quick service and gud discounts”

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Posted 4 years ago

“It was wonderful and really good quality.. I would certainly recommend you to anyone”

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Posted 4 years ago

“Two more lovely pics to add to my collection, and share with family. Lovely job, great price and quick delivery. Highly recommended”

Helpful Report

Posted 4 years ago

“One picture was ok, the other very dark, could just make out image, disappointed.”

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Posted 4 years ago

“Pictures well presented. I have had several photos made into pictures by this firm and shall continue to do so. Speedily delivered, well packaged and very reasonable price.”

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Posted 4 years ago

“We have had a family picture distributed to each of our children and of course one for ourselves. The quality of the picture is absolutely fantastic, and the level of service is so quick, we will most certainly be using them again.”

Helpful Report

Posted 4 years ago

“Lovely photos brilliant colours”

Helpful Report

Posted 4 years ago

My-Picture.co.uk is rated 4.6 based on 4,490 reviews