My-Picture.co.uk Reviews

Name: My-Picture.co.uk
Rating: 4.60

4.6 Rating 4,490 Reviews

90 %

of reviewers recommend My-Picture.co.uk

Company Reviews

Questions

Metrics

4.6

Based on 4,490 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“very cheap products and overpriced not happy at all with this purchase. Disappointed!!!”

Helpful Report

Posted 3 years ago

“I believed when purchasing some photos prints from my-picture, I was buying canvas prints but when they turned up they were cheap looking foam backed things and looked horrible. The magnetic mountings they sent were awful as well and a number of times the pictures dropped from the wall and were damaged as a result. I asked for a refund as was not happy at all with any of the product/service provided by my-picture but instead of communicating with me, they sent out another set of prints. So I have now got to either throw these rubbish things in the bin and waste £50 or spend more money on proper fixings that won't fail after 5 minutes of them being put on the wall. To rub even more salt into the wound, I bought them through a cash back site and my-picture have refused that as well. Really horrible company to deal with and would not recommend to any one, in fact I would recommend people keep clear of them”

Helpful Report

Posted 3 years ago

“Item wasnt shipped for well over a week after ordering, and in fact am still waiting for it 11 days later. Their customer service is apalling. This company looks like a good value option, but it really isnt.”

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Posted 3 years ago

“Terrible. Robbed by this company and customer service is appalling. There are lots of wonderful alternatives. Avoid this company.”

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Posted 3 years ago

“Arrived late. Quality of goods is very poor. No refund offered because of personalisation but a discount on another order! Can't gifts item to mother as it arrived so late (after the date printed on item) and horrible material. Don't use.”

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Posted 3 years ago

“Loved my picture thank you fast service. ..”

My-Picture.co.uk 5 star review on 3rd May 2021

Helpful Report

Posted 3 years ago

“The quality of the canvas I ordered was amazing! Very prompt delivery considering it had to travel from Germany! Very happy with everything and will definitely be ordering more from MyPicture”

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Posted 3 years ago

“Yes I would definitely recommend My-picture.”

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Posted 3 years ago

“I always get my canvases from you now. Again I was impressed with the picture quality and amazing offer price. Thank you”

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Posted 3 years ago

“I have ordered pictures on canvas before from various companies but I can honestly say, none of them compare to the quality of this, I am over the moon and will definitely order again.”

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Posted 3 years ago

“Great products, great prices and nice fast delivery. Very nice quality photo print in a nice frame, definitely recommend.”

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Posted 3 years ago

“Amazing absolutely lovely picture”

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Posted 3 years ago

“Loved my cushion for my mums birthday , definitely order again”

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Posted 3 years ago

“Very pleased, easy to order, delivered without a hitch.”

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Posted 3 years ago

“Very pleased expertly crafted and delivered on time”

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Posted 3 years ago

“Well made good quality good communication and quick delivery”

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Posted 3 years ago

“Ordered 11 pictures on canvas. All 11 are excellent and I looking forward to hanging them on the wall.”

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Posted 3 years ago

“Very very good quality product affordable price wide range of products to chose from and delivered in a very good timely manner”

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Posted 3 years ago

“Very good service all round,Thank you.”

Helpful Report

Posted 3 years ago

“Amazing service, product arrived really fast. Thought product was made in Uk but turned out to be from Germany 🇩🇪 fantastic value to say how far it's had to travel. Canvas is really good quality and has a strong frame.”

Helpful Report

Posted 3 years ago

My-Picture.co.uk is rated 4.6 based on 4,490 reviews