My-Picture.co.uk Reviews

Name: My-Picture.co.uk
Rating: 4.60

4.6 Rating 4,490 Reviews

90 %

of reviewers recommend My-Picture.co.uk

Company Reviews

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Metrics

4.6

Based on 4,490 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult

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My-Picture.co.uk 1 star review on 23rd October 2024

247

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The quality of colour is amazing. Thankyou made a lovely birthday present for a friend”

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Posted 1 year ago

“Lovely quality pictures and fast service would recommend”

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Posted 1 year ago

“Fabulous picture. I’ve been looking for a large picture for ages and happened to see a photo that a friend had taken. It’s made a great picture for my lounge. Just wish that UPS could provide better tracking info i.e. approx time, not just ‘by the end of the day’”

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Posted 1 year ago

“Thank u there were beautiful 😍”

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Posted 1 year ago

“Really impressed with the quality and service. Deffo recommend”

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Posted 1 year ago

“I would recommend this company, canvases are good quality,I have a few canvases from them and will be ordering more.thankyou.”

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Posted 1 year ago

“Everything great, website, ordering process, the finished canvas, but delivery kept changing from Thursday to Friday until finally received on Monday.”

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Posted 1 year ago

“Very easy to use web page, and in my experience with them has been good. Will use again”

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Posted 1 year ago

“Delivery took a long time, then changed delivery at last minute which meant it was too late for what I needed it for. Quality of canvas OK though.”

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Posted 1 year ago

“👍👏😀 great canvases”

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Posted 1 year ago

“Very pleased with the picture . Its looks fantastic hanging on the wall , I highly recommend this company for outstanding value... Highly recommended 👌”

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Posted 1 year ago

“The canvas are fine but the length of time taken to make them and deliver them was way over the time stated on your website. I therefore would be reluctant to order from you if I wanted something to arrive quickly/within the stated timescales. Disappointing level of customer service”

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Posted 1 year ago

“Have had many canvases from this company. All ways good service and communication. Brilliant response when I had an issue with one order. Would recommend.”

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Posted 1 year ago

“Getting my two aluminium pictures has been a real slog, still not got them yet! Despite UPS, the my-picture selected shippers, failing to ship the artwork twice I am still awaiting delivery. my-picture send a standard email suggesting that the issue relates to me and that as a gesture they will dispatch the goods again free of charge which is a bit cheeky as it's nothing to do with my end at all. I would suggest research prior to using this company until they use an alternative shipper as you could be waiting months, if you get your pictures / artwork at all.”

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Posted 1 year ago

“Great service and excellent product, well made and just a great way to keep this fond memory .”

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Posted 1 year ago

“The items ordered are fine, but delivery via Ups was poor. Original delivery date was fine, then given another date which was acceptable, but delivery was delayed to a day when working.”

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Posted 1 year ago

“A little dark”

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Posted 1 year ago

“very happy with the frame and picture of our dog who recently passed away”

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Posted 1 year ago

“Nice quality canvas however not the place to order from if you want them in a hurry, very slow delivery, sent by UPS who do NOT update their tracking & don't deliver on time. Also not pleased with hidden extra costs, All canvas should come ready to hang as standard but not from here you have to pay extra for hanging kit ??!! Should be included! Wasn't very well packaged either, just a thin plastic clear wrap then one thin layer of cardboard which was damaged exposing the canvas corners, a few areas of damage to outer packaging but by sheer luck items were ok inside, considering the distance they travelled they should have been much better protected than they were. Overall the products are lovely, just packaging & service needs improvement, on reflection i would order again.”

My-Picture.co.uk 3 star review on 17th June 2023

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Posted 1 year ago

“Excellent service my canvas is superb”

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Posted 1 year ago

My-Picture.co.uk is rated 4.6 based on 4,490 reviews