My-Picture.co.uk Reviews

Name: My-Picture.co.uk
Rating: 4.60

4.6 Rating 4,490 Reviews

90 %

of reviewers recommend My-Picture.co.uk

Company Reviews

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Metrics

4.6

Based on 4,490 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered products for Christmas and January 6th still waiting for them. It would have been nice to have received an email confirmation re-delay.”

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Posted 4 years ago

“Absolutely in love with product just had problems getting it took a long time to be delivered with no updates”

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Posted 4 years ago

“Great product.....well pleased thanks!”

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Posted 4 years ago

“I’ve ordered before and been very happy with quality & options....so much to choose 👍👍 every-time Delivery late once over Christmas due to covid transport issues but was kept upto date by Mypicture & UPS”

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Posted 4 years ago

“Good service, good quality canvas”

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Posted 4 years ago

“Products fine, Ups delivery notifications would be helpful.”

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Posted 4 years ago

“Very nice picture will be ordering again 😁”

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Posted 4 years ago

“The quality is amazing , so easy to order and delivery was quick too thankyou.”

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Posted 4 years ago

“Great product delivered in a reasonable time due to the current context.”

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Posted 4 years ago

“The item i ordered is really nice. Good quality. Thank you.”

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Posted 4 years ago

“massively delayed delivery despite pre-christmas guarantee. Appreciate that brexit caused issues but then revised delivery date was not met either”

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Posted 4 years ago

“awful company, rude and unreliable. placed an order a week before Christmas with guaranteed delivery before 25th it’s only just been delivered and after sending nearly 5 emails to cancel my order due to moving away they’ve still insisted and ignoring me and have now delivered the parcel. Still ignoring my emails for a refund. Don’t use them they are AWFUL”

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Posted 4 years ago

“Awful service. Placed an order on 14th December and another on 17th December, both had "guaranteed Christmas delivery". Finally received the order placed on 17th on 5th January but the first order still hasn't gone to production!!! I have messaged with no reply. Incredibly disappointed”

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Posted 4 years ago

“Canvas delivery perfectly. No hassles great price and definately recommended this company”

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Posted 4 years ago

“First time we have used this company , very happy with their service and quality of our picture cushion”

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Posted 4 years ago

“I’ve used this website many times and have some fantastic canvas prints. Easy to use and quick service. Plus always a good deal to be had, would highly recommend!”

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Posted 4 years ago

“Do NOT use this company. They act as an in-between company that produce the poor quality goods in Germany. I ordered 3 jigsaws. They do not come in boxes with the picture of the jigsaw, but badly packaging. The jigsaws were all bent and the larger the jigsaw the thinner the quality. They will NOT refund your money if anything is wrong. Their customer service is very, very hard to get hold of. I ordered the jigsaws a month before Christmas for presents. I had to have them redone as they wouldn't refund me. I eventually received them after Christmas, so too late to give.”

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Posted 4 years ago

“Excellent service & product as usual. Been using this company for years now - never disappoints.”

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Posted 4 years ago

“Great product & excellent service. Communicated all the way through from order stage to delivery. Just received my second order and wouldn’t hesitate to use My picture again.”

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Posted 4 years ago

“First time I have used but would recommend and use again. The cushions were lovely and the quality is great. There was a slight delay with the delivery tho not the companies fault, kept up to date with what was happening.”

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Posted 4 years ago

My-Picture.co.uk is rated 4.6 based on 4,490 reviews