My-Picture.co.uk Reviews

Name: My-Picture.co.uk
Rating: 4.60

4.6 Rating 4,490 Reviews

90 %

of reviewers recommend My-Picture.co.uk

Company Reviews

Questions

Metrics

4.6

Based on 4,490 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult

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My-Picture.co.uk 1 star review on 23rd October 2024

247

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely thrilled with the quality and service I’ve shopped with this company on two separate occasions and both times was delighted with the quality of both canvas prints I’ll definitely shop with this company again”

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Posted 4 years ago

“This service is absolutely brilliant and the products are one of the best I have had done I have had a few canvases done from here and wouldn’t go anywhere else”

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Posted 4 years ago

“Beautiful quality I ordered a cushion it came with cushion too and I am so pleased with the quality of the picture all of the detail is seen . Thank you very much”

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Posted 4 years ago

“Fast service. Quality for money.”

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Posted 4 years ago

“The picture was a awesome gift which was received really well”

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Posted 4 years ago

“Brilliant quality will definetly be ordering again”

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Posted 4 years ago

“Love the quality of the products amd when i emailed the company as i had a slight delay in receiving my parcel they responded fast. (delay obviously due to covid19) I will be ordering again!”

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Posted 4 years ago

“My niece was really happy with her birthday gift, I will gladly recommend you to my friends”

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Posted 4 years ago

“Still waiting for delivery and or a response to my email, should have read the real reviews before I ordered, resigned now to not seeing my order or money ever again”

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Posted 4 years ago

“This is the second Pic I have ordered and delighted with the result good quality the service and comms are good would recommend 👍”

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Posted 4 years ago

“Spent £50 for two framed photos for a gift for a special occasion. The frames have no backs so you cannot put them on the wall or stand them up. Pictures come blurry. Customer service is horrific, emailed as unhappy with the products I have received and all they can say is my complaint is not justified and unable to get a refund. So I have paid £50 for the privilege of finding out how poor quality and appalling this company is! Do not buy!!”

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Posted 4 years ago

“Loved it and the person I got it for thought it was brilliant”

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Posted 4 years ago

“BEWARE they are a bunch of thieves..look at trust pilot reviews...they are a SCAM!”

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Posted 4 years ago

“Great quality, quick service and real value for money x”

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Posted 4 years ago

“Jigsaw picture finally came after short delay it looks fantastic, I was kept upto date from My- Picture . Thankyou”

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Posted 4 years ago

“This is my 4th order from My Picture and they have all been beautiful. My favourite has been the acrylic print. I won't but from anywhere else.”

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Posted 4 years ago

“I'm so happy with my products and will be using u again”

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Posted 4 years ago

“Beautiful picture, exactly as ordered. Very happy with my purchase”

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Posted 4 years ago

“Ordered a jigsaw puzzle, which did eventually come. However, it came in a plastic bag, not a box like you would expect and no picture. Had to make a box and get a picture myself. Rubbish product. Like another reviewer I expect the many five star reviews, with very similar words are fake.”

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Posted 4 years ago

“This company is a classic 'push the name to the top of the search' they produce rubbish work in the cheapest frames and charge high prices. I suspect the 5 star reviews are generated by outside agencies. The practice of pretending to be a UK company is really shameful.”

Helpful Report

Posted 4 years ago

My-Picture.co.uk is rated 4.6 based on 4,490 reviews