My-Picture.co.uk Reviews

Name: My-Picture.co.uk
Rating: 4.60

4.6 Rating 4,490 Reviews

90 %

of reviewers recommend My-Picture.co.uk

Company Reviews

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Metrics

4.6

Based on 4,490 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult

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My-Picture.co.uk 1 star review on 23rd October 2024

247

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent quality and service”

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Posted 4 years ago

“Very satisfied and I’m a returning customer”

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Posted 4 years ago

“Very quick turnover and good quality”

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Posted 4 years ago

“The picture that I order is fantastic and Great quality. It also came really fast. 100% recommend.”

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Posted 4 years ago

“Excellent, helpful customer services with quick response times. I would definitely recommend to my friends.”

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Posted 4 years ago

“order arrived on time in perfect condition. items are even better than i thought they would be. Excellent service and will probably use again.”

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Posted 4 years ago

“These prints came really quick and the quality is amazing! I got 2 x premium acrylics and 4 x standard 2cm canvas and they look fantastic. The only thing that I would recommend changing is the courier as UPS are super unreliable, delaying delivery right at the last minute, twice!”

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Posted 4 years ago

“The canvas was amazing. I have bought another one for great grandmother they make amazing presents. Delivery was very quick. The quality of the canvas was excellent”

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Posted 4 years ago

“I love My Picture. Use them often always great offers delivery is excellent wouldn’t go anywhere else”

My-Picture.co.uk 5 star review on 6th November 2020

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Posted 4 years ago

“Fab canvas I've had 2 now very happy with them”

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Posted 4 years ago

“Great service. Really pleased with the framing / mounting too. Delivery prompt. Would definitely order again.”

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Posted 4 years ago

“I'm really pleased with my picture, the enlargement is detailed and the colours are excellent. Great service and value.”

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Posted 4 years ago

“Fantastic quality, super prices and prompt delivery!”

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Posted 4 years ago

“The canvas was for my Brother in Laws 50th Birthday. We are yet to give it to him, but we are thrilled with it, and can't wait to see his face!! We will definitely be coming back for more!! Great quality and came very quickly, and packaged well. Many thanks.”

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Posted 4 years ago

“Good quality product. Ordering was quick and easy and delivery was quite good! Definitely going to order more in the near future.”

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Posted 4 years ago

“Over the moon with purchase, great service and fab quality canvas,would definitely use again”

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Posted 4 years ago

“Excellent price and fast delivery great product”

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Posted 4 years ago

“Excellent quality and value.”

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Posted 4 years ago

“It was very easy to order the layout of the webpage was great and easy to use. My canvas arrived so quickly and was carefully wrapped. I know my mum is going to love it. The price was fantastic too.”

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Posted 4 years ago

“Awful company and totally lacking in customer service skills. Picture not delivered 10 days after it was supposed to have been despatched although they state delivery within 3-5 working days. Said I had to wait another 4 days when it will either be delivered or returned to them. Refuse to refund. Ordered as a present for a birthday last week so, if it ever does arrive it will be well after the birthday. Advertise as a UK company with a UK website but they are a German company. I WOULD NEVER BUY FROM THIS COMPANY AGAIN. DO NOT TOUCH THEM WITH A BARGE POLE.”

Helpful Report

Posted 4 years ago

My-Picture.co.uk is rated 4.6 based on 4,490 reviews